ECOMMERCE CUSTOMER SERVICE

Infoempregos; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

An innovative company is seeking enthusiastic individuals to join their team in a role focused on customer service and support. This position offers a fantastic opportunity to kickstart your career in a supportive environment that values learning and development. You will be responsible for responding to customer inquiries, assisting in various administrative tasks, and contributing to team projects. With benefits like transportation and meal allowances, as well as opportunities for professional growth, this role is perfect for those eager to learn and make a difference.

Benefits

Transportation allowance

Meal allowance

Assistance medical

Opportunities for professional growth

Qualifications

• Willingness to learn and adapt to new challenges.
• Basic communication and organizational skills required.

Responsibilities

• Respond to customer inquiries and complaints promptly and professionally.
• Assist in administrative and operational activities.

Skills

Willingness to learn and adapt

Basic communication skills

Organizational skills

Basic computer skills

Job description

Job Description:

To respond in a professional and timely manner to any customer query/complaint on e-commerce marketplaces, webstore, and brand social media accounts.

If you are looking to start your career in an environment that values learning and development, this position is perfect for you.

Requirements:

• Willingness to learn and adapt.
• Basic communication and organizational skills.
• Willingness to work as part of a team.
• Basic computer skills.

Responsibilities:

• Respond to customer inquiries and complaints promptly and professionally.
• Assist in administrative and operational activities.
• Provide customer service and internal support.
• Organize documents and maintain updated records.
• Participate in projects and contribute to the team's success.

Benefits:

• Transportation allowance.
• Meal allowance.
• Assistance medical.
• Opportunities for professional growth and development.