Ecommerce Admin (SHOPEE TIKTOK)

Apple Green Tackle Sdn Bhd; Hang Tuah Jaya Municipal Council; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player in the e-commerce sector is seeking a dynamic individual to join their team. This role involves creating and maintaining product listings on popular platforms like Lazada, TikTok, and Shopee, ensuring accurate product information, and managing inventory to prevent stockouts. You'll also process orders, coordinate logistics, and assist in promotional campaigns. With a focus on customer satisfaction, you'll respond to inquiries and resolve issues promptly. Join a vibrant team where your skills in e-commerce management will thrive, and enjoy competitive salary and growth opportunities in a dynamic environment.

Benefits

Competitive Salary

Growth Opportunities

Dynamic Work Environment

Qualifications

• Mindset for e-commerce management with 2+ years of hands-on experience.
• Strong communication and problem-solving skills essential.

Responsibilities

• Create and maintain product listings on multiple e-commerce platforms.
• Process daily orders and manage stock quantities efficiently.

Skills

E-Commerce Management

Communication Skills

Problem-Solving Skills

Logistics Knowledge

Tools

SiteGiant

TikTok

CapCut

Job description

Create and maintain product listings on Lazada, TikTok, and Shopee.

Create and manage product videos on TikTok and Shopee.

Ensure accurate and up-to-date product information across all platforms.

Manage stock quantities and inventory records to prevent stockouts and overstocking.

Order Processing:

Process daily orders efficiently, coordinate with logistics providers, and track order status to provide timely updates to customers.

Promotions and Campaigns:

Assist in planning and executing promotional campaigns, manage discounts and vouchers, and monitor campaign performance.

Documentation:

Maintain records related to orders, inventory, and logistics, ensuring compliance with regulations.

Customer Service:

Respond promptly to customer inquiries, resolve issues professionally, and enhance customer satisfaction.

Other Duties:

Assist with other e-commerce tasks, stay informed on platform trends and features.

Qualifications:

At least 2 years of experience in e-commerce management, with hands-on experience on Shopee, TikTok Shop, and Lazada.

Knowledge of SiteGiant software.

Strong communication and problem-solving skills.

Basic understanding of logistics and shipping processes.

Familiarity with TikTok and CapCut video editing tools.

Competitive salary and benefits, with opportunities for growth in a dynamic environment.