Ecommerce Admin

Apple Green Tackle Sdn Bhd; Hang Tuah Jaya Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce company in Malaysia is seeking an experienced E-commerce Administrator to efficiently manage daily orders, inventory, and provide exceptional customer service. Candidates should have at least 2 years of relevant experience and be familiar with managing e-commerce platforms like Shopee, TikTok Shop, and Lazada. This role offers a competitive salary and potential for career growth in a dynamic environment.

Benefits

Competitive salary

Benefits package

Career growth opportunities

Qualifications

• 2 years of experience in e-commerce administration or a similar role.
• Hands-on experience managing stores on Shopee, TikTok Shop, and Lazada.
• Familiarity with video editing using Tiktok and Capcut.

Responsibilities

• Process daily orders efficiently and accurately.
• Coordinate with logistics providers for timely delivery.
• Track order status and provide updates to customers.

Skills

E-commerce administration

Inventory management

Customer service

SiteGiant software

Communication skills

Tools

SiteGiant

Shopee

TikTok Shop

Lazada

Job description

Process daily orders efficiently and accurately.

Coordinate with logistics providers for timely delivery.

Track order status and provide updates to customers as needed.

Inventory Management:

Maintain accurate records of stock levels across all e-commerce platforms.

Implement and monitor inventory control procedures to prevent stockouts and overstocking.

Documentation:

Maintain proper documentation and records related to orders, inventory, and logistics.

Ensure compliance with relevant regulations and standards.

Customer Service:

Respond promptly to customer inquiries and resolve issues in a professional and timely manner.

Provide excellent customer service to enhance customer satisfaction.

Other Duties:

Assist with other e-commerce related tasks as assigned by the supervisor.

Stay informed about new trends and features on e-commerce platforms.

Qualifications:

Proven experience 2 years of experience in e-commerce administration or a similar role, with hands-on experience managing stores on Shopee, TikTok Shop, and Lazada.

Knowledge of SiteGiant software.

Excellent communication and problem-solving skills.

Basic knowledge of logistics and shipping processes.

Familiarity with Tiktok and Capcut video editing.

Competitive salary and benefits package.

Opportunity to work in a dynamic and fast-paced e-commerce environment.

Potential for career growth and development.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an eCommerce Administrator? How much notice are you required to give your current employer? How many years' experience do you have as an eCommerce Staff?

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