Business Operations Director

Jabil; Kulim; On-site; MYR 200,000 - 250,000; Full time

Job summary

An established industry player is seeking an Operations Director to lead a high precision machining operation. This role involves managing site operations, driving business growth, and ensuring customer satisfaction. The ideal candidate will possess strong knowledge of machining operations and a proven track record in change management. You will be responsible for developing new capabilities, enhancing operational efficiency, and leading a team to achieve financial goals. If you are passionate about operational excellence and customer engagement, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Strong knowledge of machining operations and semiconductor capital equipment industry.
• Proven track record of successful change management and productivity programs.

Responsibilities

• Manage site operations teams and drive operational excellence through lean methodologies.
• Develop new capabilities and expand business with current customers.

Skills

Machining Operations Knowledge

Financial and Analytical Skills

Change Management

Communication Skills

Business Analytics

Education

Bachelor’s Degree

Master’s Degree

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Job Summary

This Operations Director will manage a high precision machining operation in a manner that reduces operating costs, increases revenues, and ensures customer expectations are exceeded.

Essential Duties And Responsibilities

1. Responsible for growing the business for the site, develop new capabilities that align to business needs, drive high level of operation execution, deliver financial goals, and ensure customer satisfaction is met if not exceeded.
2. Responsible for the site operations teams, including manufacturing, engineering, quoting, materials, and logistics.
3. Drive operational excellence through lean manufacturing methodologies and automation, increasing productivity and profitability.
4. Customer facing role that is responsible to work with sales to pursue additional opportunities to expand business with current customers and win new customer prospects while increasing customer satisfaction.
5. Expand site capabilities and technologies enabling long-range planning to support overall goals of the Company. Supports the Company and the goals of the VP, Operations.
6. Responsible for the development of personnel, in addition to discipline and morale of the site teams.
7. Works closely with the Business Units, Sales, and corporate functions to achieve Company goals. Performs policymaking, decision-making, and long-range planning with these groups to support goals of the Company.
8. Periodic forecasting of revenue, capital expenditures, and resources in a manner which reduces operational costs, increases revenue, exceeds customer expectations, grows current business, and obtains new business. Looks for ways to improve efficiency and management of all facilities under control by sharing of resources.
9. Leads staff and management, ensuring all groups work together, trends are monitored, and quality is kept to a high standard. Ensures the good of the Company is kept in mind in all management decisions.
10. May perform other duties and responsibilities as assigned.

Job Qualifications

KNOWLEDGE REQUIREMENTS

1. Strong knowledge of global and regional machining operations and semiconductor capital equipment industry. A Plus if candidate also has experience in Frame Fabrication and welding operations.
2. Strong proficiency in determining requirements to enable company’s business goals and objectives with ability to develop and operationalize a plan to achieve targets.
3. Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum resource planning.
4. Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
5. Strong written and verbal communication skills. English is a requirement.
6. Proficiency in use of personal computers, Microsoft Office products (Excel, Word, and PowerPoint) and e-mail skills required.

Education & Experience Requirements

1. Bachelor’s degree from four-year college or university required. Master’s degree preferred.
2. Minimum four (4) years related work experience with a high-volume contract manufacturing company.
3. Extensive experience working directly with customer and developing the customer relationship.
4. Experience of personnel management and development.
5. Or an equivalent combination of education, training, or experience.