Sales Consultant, ASB (Kota Kinabalu, Tawau, Sandakan)

RHB Bank; West Coast Division; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading financial services group in Malaysia seeks a motivated sales consultant to promote ASB products. This role involves achieving sales targets, ensuring customer satisfaction, and maintaining compliance with bank policies. Ideal candidates will have a diploma or degree and a year of relevant experience.

Qualifications

• 1 year of experience in sales and customer service related fields.
• Possessed with relevant licenses for the portfolio (TBE/PCE).

Responsibilities

• Solicit and promote sales of ASB products.
• Achieve individual sales targets and contribute towards Group targets.
• Ensure high standard of customer experience.

Skills

Sales

Customer Service

Negotiation

Interpersonal Skills

Education

Diploma/Degree in related studies

Job description

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Solicit and promote sales of ASB product to achieve business KPIs

KEY RESPONSIBILITIES

Solicit and promote sales of ASB products

Achieve individual sales targets and contribute towards to achievement of Group targets

Prepare and pro-actively execute sales plans for prospective customers, using internal marketing

as well as self-generated leads

Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers

Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

Ensure compliance to the policies and procedures set by the Bank

Protect the image and brand of the Bank

Operations

Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

REQUIREMENTS

Possessed with Diploma/Degree in any related studies

1 year of experience in sales and customer service related fields

Have the relevant licenses for the portfolio (TBE/PCE)

Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision

Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results

Strong selling and negotiation skills

Strong interpersonal skills and service oriental

Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment

Ability to relate and connect to local community

Basic understanding of finance and banking products

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? Which of the following types of qualifications do you have? How many years' experience do you have as a sales consultant? Do you have experience in a sales role? Do you have customer service experience?

Banking & Financial Services More than 10,000 employees

The RHB Banking Group is the fourth largest fully integrated financial services group in Malaysia. The Group’s core businesses are streamlined into seven main business pillars, namely Group Retail Banking, Group Business & Transaction Banking, Group Wholesale Banking, Singapore Business Operations, Group Shariah Business, Group International Business and Group Insurance.

Group Wholesale Banking comprises Corporate Banking, Investment Banking, Client Coverage, Group Treasury & Global Markets, Asset Management and Private Equity. All the seven business pillars are offered through the Group’s main subsidiaries, RHB Investment Bank Berhad, RHB Islamic Bank Berhad and RHB Insurance Berhad, while its asset management and unit trust businesses are undertaken by RHB Asset Management Sdn. Bhd. and RHB Islamic International Asset Management Berhad.

The Group’s regional presence now spans ten countries including Malaysia, Singapore, Indonesia, Thailand, Brunei, Cambodia, Hong Kong, Vietnam, Lao PDR and Myanmar. It is RHB Banking Group’s aspiration to continue to deliver superior customer experience and shareholder value; and to be recognised as a Leading Multinational Financial Services Group.

The RHB Banking Group is the fourth largest fully integrated financial services group in Malaysia. The Group’s core businesses are streamlined into seven main business pillars, namely Group Retail Banking, Group Business & Transaction Banking, Group Wholesale Banking, Singapore Business Operations, Group Shariah Business, Group International Business and Group Insurance.

Group Wholesale Banking comprises Corporate Banking, Investment Banking, Client Coverage, Group Treasury & Global Markets, Asset Management and Private Equity. All the seven business pillars are offered through the Group’s main subsidiaries, RHB Investment Bank Berhad, RHB Islamic Bank Berhad and RHB Insurance Berhad, while its asset management and unit trust businesses are undertaken by RHB Asset Management Sdn. Bhd. and RHB Islamic International Asset Management Berhad.

The Group’s regional presence now spans ten countries including Malaysia, Singapore, Indonesia, Thailand, Brunei, Cambodia, Hong Kong, Vietnam, Lao PDR and Myanmar. It is RHB Banking Group’s aspiration to continue to deliver superior customer experience and shareholder value; and to be recognised as a Leading Multinational Financial Services Group.

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