Export Support - Production Planning

Hyundai Motor Group; Kulim; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player is seeking an Export Support Staff member to enhance their international shipping operations. This role is pivotal in coordinating export activities, ensuring compliance with regulations, and maintaining customer satisfaction. You will work closely with production and logistics teams to align schedules and manage documentation, while also serving as a key point of contact for international clients. If you are detail-oriented and passionate about improving processes, this opportunity offers a chance to make a significant impact in a dynamic environment.

Qualifications

• Experience in export coordination and documentation management.
• Strong understanding of compliance with international trade regulations.

Responsibilities

• Coordinate export schedules with production and logistics teams.
• Prepare export documents and ensure compliance with regulations.
• Serve as a contact for international customers regarding shipments.

Skills

Export Coordination

Documentation Management

Compliance & Regulations

Customer Support

Inventory Management

Process Improvement

Education

Bachelor's Degree in Business or related field

Job description

The Export Support Staff will be responsible for coordinating and supporting export-related activities, ensuring that automotive components and vehicles are shipped to international customers efficiently and in compliance with regulations. The role involves close collaboration with production planning, logistics, and customer service teams to meet delivery schedules and maintain high standards of customer satisfaction.

Job Description

1. Export Coordination

• Work closely with the production planning team to ensure export schedules align with production timelines.
• Coordinate with logistics providers, freight forwarders, and shipping companies to arrange international shipments.
• Track shipments and update stakeholders on delivery status.

Documentation Management

• Prepare and process export-related documents such as commercial invoices, packing lists, bills of lading, and certificates of origin.
• Ensure all documentation complies with international trade regulations and customer requirements.
• Maintain accurate records of export transactions and related files.

Compliance & Regulations

• Ensure compliance with customs regulations, international trade laws, and export control policies.
• Stay updated on changes in export regulations and communicate them to relevant teams.

Customer Support

• Serve as the primary point of contact for international customers regarding shipping schedules, delays, and inquiries.
• Resolve customer issues related to export shipments promptly and professionally.

Inventory & Logistics Coordination

• Coordinate with the inventory management team to ensure availability of goods for export.
• Monitor and manage the export inventory to prevent overstocking or shortages.

Process Improvement

• Identify opportunities to improve export processes and reduce lead times.
• Assist in implementing streamlined procedures to enhance operational efficiency.

How do your skills match this job?

How do your skills match this job?

Sign in and update your profile to get insights.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?
• Are you available to work public holidays?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

Researching careers? Find all the information and tips you need on career advice.