CUSTOMER SUPPORT / CUSTOMER ADMIN – 1 YEAR CONTRACT

Panasonic Industrial Device Sales (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Support/Admin professional for a 1-year contract. This role involves preparing quotations, managing customer orders, and ensuring smooth communication with clients and vendors. Ideal candidates will have a diploma or degree in Business Administration and proficiency in Microsoft Office and Google Workspace. Strong organizational skills and attention to detail are essential, as well as the ability to handle internal and external communications effectively. Join a dynamic team and contribute to enhancing customer satisfaction in a fast-paced environment.

Qualifications

• At least Diploma/Degree in Business Administration or related field.
• Proficiency in office software and strong communication skills.

Responsibilities

• Preparing quotations and processing customer POs.
• Managing various electronic systems for customer and vendor interactions.

Skills

Organizational Skills

Multitasking

Communication Skills

Interpersonal Skills

Problem-Solving

Education

Diploma/Degree in Business Administration

Tools

Microsoft Office

Google Workspace

SAP

HANA System

Job description

CUSTOMER SUPPORT / CUSTOMER ADMIN – 1 YEAR CONTRACT

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Qualifications:

• At least Diploma/Degree in Business Administration or related to Business Operation
• Proficiency in office software (Microsoft Office, Google Workspace)
• Strong organization and multitasking skills
• Excellent communication and interpersonal skills
• Ability to liaise with customers and vendors as needed
• Attention to detail and problem-solving abilities

Job Responsibilities:

1. Preparing quotations for customers
2. Receiving customer POs and processing accordingly
3. Managing eQuote, eSo, ePo, eDo, ePod, eCustomer, eVendor, eMaster, and eCNDN
4. Following up on delivery schedules and meetings
5. Handling internal and external communications
6. Additional requirement: may need to work after office hours and on weekends if required
7. Knowledge in SAP or HANA System is an advantage

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Your application will include the following questions:

• Qualifications you possess
• Right to work in Malaysia
• Expected monthly basic salary
• Languages you are fluent in
• Microsoft Office products you are experienced with
• Willingness to undergo a pre-employment background check

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