Operations Manager

CG TEA MALAYSIA SDN. BHD.; Selangor; On-site; MYR 40,000 - 80,000; Full time

Job summary

Join a dynamic brand as an Operations Manager, leading day-to-day retail operations across beverage outlets. This role offers the opportunity to enhance your leadership skills while ensuring top-tier customer service and compliance with regulations. You'll manage inventory, analyze sales data, and support marketing activities in a fast-paced environment. With a growing company culture that values career advancement and teamwork, this position is perfect for those passionate about people, processes, and performance.

Benefits

Career Advancement Opportunities

Supportive Team Culture

Competitive Salary

Performance Bonuses

Qualifications

• Experience in F&B or retail operations, preferably multi-outlet.
• Strong leadership and team management skills.

Responsibilities

• Oversee daily retail operations and ensure store readiness.
• Manage inventory, coordinate with suppliers, and control costs.

Skills

F&B Operations Experience

Leadership Skills

Inventory Management

Customer Service Excellence

Performance Analysis

Job description

We're looking for a hands-on Operations Manager to lead the day-to-day retail operations across our beverage outlets. If you're passionate about people, process, and performance, this is your chance to grow with a dynamic brand!

What You'll Do:

1. Oversee daily retail operations and ensure store readiness.
2. Manage inventory, coordinate with suppliers, and control costs.
3. Lead and train store staff to deliver top-tier customer service.
4. Analyze sales data, track performance, and drive improvements.
5. Ensure compliance with food safety and retail regulations.
6. Support promotions and marketing activities on the ground.

What We're Looking For:

1. Experience in F&B or retail operations (preferably multi-outlet).
2. Strong leadership and team management skills.
3. Organized, proactive, and performance-driven.
4. Able to work in a fast-paced environment with a focus on quality.

Why Join Us?

1. Growing company with room for career advancement.
2. Supportive team culture and leadership.
3. Competitive salary & performance bonuses.

Additional Information:

This job description focuses on the key responsibilities and qualifications for the Operations Manager role. Please ensure that the application process includes questions about work eligibility, salary expectations, qualifications, and relevant experience. Candidates are encouraged to include any relevant details that may support their application.