Application Engineer

Festo; Penang; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Pre-Sales Application Consultant, where you will leverage your expertise in Electric Automation to drive business growth. This role involves providing technical consultancy, designing innovative solutions, and collaborating closely with customers and internal teams. You will be accountable for the entire process from concept to installation, ensuring customer satisfaction and loyalty. If you are passionate about automation technology and eager to make an impact, this position offers an exciting opportunity to thrive in a dynamic environment.

Qualifications

• 3-4 years of relevant business experience in Electric Automation.
• Bachelor's degree in Mechatronic, Electrical, or Mechanical Engineering.

Responsibilities

• Provide pre-sales consultancy and design solutions for Electric Automation.
• Drive business expansion and identify new opportunities.
• Support Sales Engineers with pricing and conditions.

Skills

Technical Expertise in Electric Automation

Feasibility Studies

Customer Advisory

Solution Design

Collaboration Skills

Education

Bachelor's Degree in Mechatronic Engineering

Bachelor's Degree in Electrical Engineering

Bachelor's Degree in Mechanical Engineering

Diploma in Engineering (considered with experience)

Job description

Responsible for providing pre-sales application consultancy to the sales team, with a focus on Electric Automation. Takes commercial considerations fully into account when proposing solutions. Proactively drives Automation business expansion by uncovering potential and actively identifying opportunities. Assists customers in selecting and acquiring EA products suitable for their applications. Responsible for pre-sales design of solutions and conceptual ideas for custom solutions prior to handover to engineering team. Accountable for end-to-end process from early solution concept until initial installation at customer site.

Key Accountabilities:

Impact on Business

• Provides technical expertise/consultancy within the sales process and guides to a system concept solution for Electric Automation and other technologies/product lines, according to the local market needs.
• Defines the electrical and mechanical design of a solution, derived from the requirement specification defined together with the customer, with focus on standard products.
• Provides feasible application solution proposals, based on deep technical product knowledge.
• Performs feasibility studies by means of sample setups, simulations or calculations.
• Provides remote and onsite advisory during after-sales commissioning activities.
• Supports Sales Engineer in defining the right price and conditions for a solution based on the value add.
• Performs any ad hoc tasks assigned by Line Manager from time to time.

Innovation and Change

• Assists in training initiatives to train the Sales Engineers in relevant engineering tools and newly launched EA products.
• Drives further growth in Electric Automation and proactively looks for new opportunities.
• Utilizes Festo Experience Center network to win new opportunities and increase customer loyalty.

Communication with internal and/or external Customers, Suppliers, as well as Third Parties

• Holds end-to-end accountability for supported opportunities from identification phase until installation.
• Presents proposed solutions to the customers.
• Shares experience and know-how within the Application Engineering team and other internal parties.
• Supports colleagues and customers in other S6 countries through application expertise virtually or on-site.
• Ensures close collaboration with other teams.

Educational Background

• Bachelor's Degree in Mechatronic, Electrical, Mechanical Engineering.
• Diploma can be considered based on work experience.

Professional Knowledge and Experiences

• 3 - 4 years of relevant business experience necessary.