Conversion and Retention Agents

TN Germany; Essen; Remote; EUR 40,000 - 60,000; Full time

Job summary

A leading recruitment service provider is seeking a Conversion & Retention Agent to thrive in a dynamic sales environment. This role focuses on converting leads into clients and ensuring their ongoing engagement. Join a multicultural team and enjoy competitive pay with bonuses, while contributing to the Capital Market and iGaming sectors.

Benefits

Competitive base salary

Generous commissions

International, multicultural work environment

Opportunity to grow within a leading industry

Qualifications

• 1-2+ years' experience in conversion/retention.
• Results-driven, motivated by performance and bonuses.

Responsibilities

• Engage new leads, convert them into active clients.
• Maintain strong relationships with existing clients.
• Provide high-level client support to boost retention.

Skills

English

Spanish

German

Dutch

French

Italian

Portuguese

Job description

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At TechBiz Global, we provide recruitment services to our TOP clients from our portfolio. We are currently seeking a Conversion & Retention Agent to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

Job Title:

Conversion & Retention Agent

Locations:

Anywhere

About the Role:

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities:

1. Engage new leads, convert them into active clients
2. Maintain strong relationships with existing clients
3. Upsell and cross-sell financial products or services
4. Provide high-level client support to boost retention
5. Meet and exceed KPIs in a performance-driven setting

Requirements:

• Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
• 1–2+ years’ experience in conversion/retention
• Results-driven, motivated by performance and bonuses
• Ability to work under pressure in a target-driven team

Why Join:

• Competitive base salary + generous commissions
• International, multicultural work environment
• Opportunity to grow within a leading industry