Business Analyst and Scrum Master

Infineon Technologies; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company in semiconductor solutions is seeking an IT Application Owner to support documentation digitization strategies. The role involves managing application backlogs, facilitating Agile ceremonies, and collaborating with cross-functional teams. Candidates should have a degree in Software Engineering or Computer Science, with a strong understanding of Agile principles and a minimum of 3 years of relevant experience.

Qualifications

• Minimum 3 years of experience as Scrum Master, Project Manager, or Product Owner.
• Proven ability to lead diverse teams in Agile environments.
• Fluency in English, both written and spoken.

Responsibilities

• Support documentation digitization strategy as IT Application Owner.
• Manage application backlog and facilitate Scrum ceremonies.
• Write and maintain application documentation and assess user impacts.

Skills

Agile principles

Effective communication

Analytical mindset

Team leadership

User journey mapping

Education

Degree in Software Engineering or Computer Science

Tools

Jira

Azure DevOps

Confluence

Job description

Job Description

In your new role you will:

1. Support the documentation digitization strategy as IT Application Owner, collaborating with documentation teams, central functions, and management.
2. Maintain a value-driven roadmap for assigned technical documentation applications, aligning with internal business owners, key stakeholders, development teams (internal and external), and software vendors.
3. Manage the application backlog by collecting change requests and new requirements from internal users, drawing use-case diagrams and content flows, and defining acceptance criteria.
4. Support the team when defining semantic content and data modelling, information architecture, single-sourcing and reuse strategies, end-to-end integration, and overall governance for technical content management processes and applications.
5. Collaborate with cross-functional teams to ensure the application backlog is refined, prioritized, and ready for sprint planning.
6. Coordinate the release calendar of applications, collaborating with cross-functional teams.
7. Write and maintain application documentation, including functional specifications, use cases, and onboarding processes.
8. Assess user and stakeholder impacts, facilitating a smooth and effective Change Management journey.
9. Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives across multiple teams.
10. Facilitate communication and collaboration between teams, stakeholders, and product owners, identify and mediate impediments to team progress.
11. Define metrics, generate and evaluate regular reports regarding application usage, sprint progress, and areas for improvement, implementing changes as needed.
12. Stay up-to-date with industry trends, best practices, and emerging techniques in collaboration, development, implementation, technical documentation, Agile, and SAFe.

Your Profile

You are best equipped for this task if you have:

1. A degree in Software Engineering, Computer Science, or an equivalent field.
2. Minimum 3 years of relevant experience (Scrum Master/Project Manager/Product Owner).
3. Strong understanding of Agile principles and practices, including Scrum, Kanban, and Lean.
4. Experience with user journey mapping, use case diagrams, process flows, and impact analysis.
5. Familiarity with content modelling and information architecture.
6. Proven ability to lead diverse teams towards successful application deployment.
7. Proficiency in managing remote Agile teams and maintaining a strong virtual team culture.
8. Effective communication skills for conveying technical requirements and negotiating project priorities with stakeholders, managing disagreements, and troubleshooting issues.
9. Experience with collaboration platforms such as Jira, Azure DevOps, and Confluence.
10. Preferred experience with semantic XML content management, information architecture, content workflows, and multi-format content delivery (HTML, PDF, XML).
11. Knowledge of DITA Specification, DITA Open Toolkit, and XML development.
12. Experience with oXygen application framework and component content management systems.
13. Experience working in a Scaled Agile environment with multiple teams and stakeholders.
14. Scaled Agile certification, such as SAFe Scrum Master (SSM) or SAFe Advanced Scrum Master (SASM).
15. Strong analytical mindset, attention to detail, punctuality, and good communication skills.
16. Fluency in English, both written and spoken.

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions for power systems and IoT, Infineon enables innovative solutions for green energy, efficient mobility, and smart IoT. We drive innovation and customer success, caring for our people and empowering them to reach ambitious goals. Join us in making life easier, safer, and greener.

Are you in?

We are committed to creating the best Infineon for everyone. We embrace diversity and inclusion, welcoming all individuals. Our work environment is built on trust, openness, respect, and tolerance, providing equal opportunities for all applicants and employees. Recruitment decisions are based on experience and skills.

Please inform your recruiter if you need any accommodations to participate fully in the interview process.