Head, Agents Development | Kuala Lumpur, MY

Prudential plc; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Prudential plc is seeking a Pillar Head for Agent Development to lead training initiatives under the Pru Expert Academy. This role involves overseeing agent performance, mentoring staff, and collaborating with stakeholders to ensure effective training outcomes. Join a diverse team committed to fostering growth and success.

Qualifications

• Experience in training and development of agents.
• Strong leadership and mentoring skills.
• Ability to collaborate with stakeholders.

Responsibilities

• Oversee training and development of agents.
• Evaluate training effectiveness and agent performance.
• Lead and mentor staff to enhance training capabilities.

Skills

Leadership

Coaching

Training Development

Performance Evaluation

Job description

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Title: Pillar Head for Agent Development (Pru Expert Academy)

1. Serve as the Pillar Head for Agent Development under Pru Expert Academy (PEA), overseeing the training and development of agents. Responsibilities include reviewing agent performance, setting objectives, supervising training operations and trainer scheduling, and evaluating training effectiveness.
2. Be responsible for training outcomes and performance of agents in the following sections:
   1. New Agent Training: New Agents and Schemed Agents
   2. Wealth Planner Section: Certified Wealth Planners and MDRT Agents
   3. Product & Technical Section: Health business and all product training
3. Lead, coach, and mentor staff to enhance their training capabilities internally; collaborate externally with stakeholders to meet expectations.
4. Participate in and contribute to projects related to PEA and agent development.

Prudential is an equal opportunity employer. We provide equal benefits to all applicants and employees regardless of sex, race, age, ethnicity, education, social and cultural background, marital status, pregnancy, religion, disability, employment type, or other protected statuses. We promote fair recruitment practices and reasonable adjustments to support individuals with specific health requirements.

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