Customer Support Specialist

Talenta Holdings Sdn Bhd; Gombak; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading company in Malaysia is seeking an administrative support professional to assist the sales team and handle customer inquiries. The ideal candidate should have at least one year of relevant experience and possess strong communication skills. The role involves performing various administrative tasks, ensuring smooth operations within the team. If you are a team player who can work independently under pressure, this opportunity is for you. Attractive benefits and a performance bonus are offered.

Benefits

Performance bonus

Medical and insurance coverage

Performance-based salary increments

EPF contributions

SOCSO coverage

Annual leave

Qualifications

• At least 1 year of relevant work experience.
• Basic proficiency in English communication.

Responsibilities

• Assist the sales team with support tasks.
• Help resolve administrative problems.
• Attend to customer inquiries.

Skills

Interpersonal Skills

Communication

Team Player

Job description

Job Responsibilities

• Assist the sales team with support tasks
• Help resolve administrative problems
• Attend to customer inquiries
• Prepare and modify documents such as correspondence, reports, drafts, memos, and emails
• Provide general administrative and clerical support, including mailing, scanning, and copying
• Perform data entry tasks

Job Requirements

• At least 1 year of relevant work experience
• Team player with a mature personality, able to work independently under pressure
• Customer-focused with excellent interpersonal and communication skills, capable of interacting at all levels
• Basic proficiency in English communication
• Willing to work on weekends with compensatory leave on weekdays

Job Benefits

• Performance bonus
• Medical and insurance coverage
• Performance-based salary increments
• EPF contributions
• SOCSO coverage
• Annual leave