Logistics Officer - Contract Logistics/SCM, Customer Service

DB Schenker; Seberang Perai; On-site; MYR 36,000 - 48,000; Full time

Job summary

Join a leading global logistics company as a Warehouse Supervisor in Penang. You will oversee daily operations, coordinate with customer service, and ensure compliance with customs regulations. This role offers opportunities for training and development, competitive wages, and comprehensive benefits.

Benefits

Commitment to continual training and development

Competitive wages

Comprehensive benefits

Vacation and leave policies

Comprehensive insurance packages

Qualifications

• Proficient in English and Malay (both written and spoken).
• Computer literate.

Responsibilities

• Supervise and lead day-to-day warehouse operations.
• Coordinate with customer service on daily shipment activities.
• Ensure customs documentation complies with requirements.

Skills

English

Malay

Education

Diploma or higher qualification

Tools

Microsoft Office

Job description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

Position Overview

This position is responsible for supervising and leading the day-to-day control and management of warehouse operations activities to meet customer expectations.

Key Responsibilities

1. Coordinate with customer service on daily shipment activities.
2. Coordinate cycle counts according to schedule.
3. Support customer requests for rework, screening, or other activities within warehouse scope.
4. Ensure all customs documentation and records are up-to-date and comply with customs requirements.
5. Ensure customer service provides necessary information to suppliers and customers as agreed.
6. Escalate operational issues, including safety, security, and facility concerns, to management.
7. Attend to customers’ physical inventory as required.
8. Monitor staff attendance and work discipline.
9. Address customer queries related to operations.
10. Plan sufficient resources for operational efficiency and smooth functioning.

Qualifications

• Diploma or higher qualification.
• Proficient in English and Malay (both written and spoken).
• Computer literate (Microsoft Office).
• Possess valid driving licenses.

Benefits

• Commitment to continual training and development to support your success.
• Competitive wages, comprehensive benefits, and reward systems as part of our Total Rewards Package.
• Vacation and leave policies that promote work-life balance.
• International opportunities to see the world with DB Schenker.
• Comprehensive insurance packages including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA), and Group Term Life (GTL).

To be considered for this position, you must have valid rights to work and live in Malaysia.