Ocean Freight Analyst

UPS; Shah Alam; On-site; MYR 40,000 - 60,000; Full time

Job summary

Join a Fortune Global 500 organization as part of an innovative culture. The role involves overseeing ocean freight operations, ensuring smooth shipment processes, and enhancing customer relationships. Ideal candidates will have a diploma in logistics and relevant experience.

Qualifications

• 3-5 years of experience in ocean freight operations.
• Proficiency in written and spoken English and local language.

Responsibilities

• Assist in ensuring smooth operations for inbound and outbound shipments.
• Plan, coordinate, and oversee the activities of the Ocean team.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Multitasking

Education

Diploma in Logistics

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Explore Your Next Opportunity with UPS

Join a Fortune Global 500 organization and be part of an innovative, rewarding culture. Work with talented teams dedicated to helping you grow every day. We seek individuals with a unique blend of skill and passion to lead themselves or their teams. If you have the qualities and drive, various roles are available to develop your skills and advance your career.

Job Description

Responsibilities

• Assist the Supervisor in ensuring smooth operations for inbound and outbound shipments.
• Prepare shipping documents for NVOCC and shipping requirements to the US and other regions.
• Provide leadership, coaching, and support across the functional area.
• Plan, coordinate, and oversee the activities of the Ocean team, enhance customer relationships, and meet organizational goals.
• Map and understand department process flows; identify areas for efficiency improvements to offer better cycle times, service, and cost control.
• Plan, organize, lead, communicate, and control the operations team to carry out daily tasks.
• Handle daily administrative work and liaise with other departments.
• Report irregularities to superiors promptly.
• Perform any other duties as assigned by superiors.

Requirements

• Minimum Diploma or higher in Logistics, Transportation, or related fields.
• 3-5 years of experience in ocean freight operations.
• Excellent customer service and interpersonal skills.
• Proficiency in written and spoken English and local language; a pleasant and courteous personality.
• Computer literacy in Microsoft Excel, Word, and PowerPoint.
• Strong problem-solving skills and ability to multitask.
• Self-motivated, able to work independently, and highly driven.

Employee Type: Permanent

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