Customer Service Executive Mandarin English Speaker 100% Work From Home Rm3000

Tribe Business Services Sdn Bhd; Kuala Lumpur; Remote; MYR 24,000 - 36,000; Full time

Job summary

A leading company in Kuala Lumpur is seeking dedicated customer service representatives who are fluent in Mandarin and English. The role involves delivering exceptional service, providing support, and navigating various platforms. With a strong focus on team collaboration, this position offers 100% work from home, medical benefits, and opportunities for advancement.

Benefits

Attendance bonus

100% Work from home

Medical benefits

Paid training

Advancement opportunities

Qualifications

• Experience in customer service and/or call center.
• Mobile Gaming Experience: 1 year required.

Responsibilities

• Deliver exceptional service and solutions to customers.
• Providing support background support to our customers.
• Work with leading technologies and systems.

Skills

Mandarin

English

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Job Responsibility

• Deliver exceptional service and solutions to customers
• Providing support background support to our customers
• Work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day
  
  

Job Requirements

• Mandarin speaker preferred
• Excellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluency
• Ability to communicate in written professional English
• Experience in live chat and email reply is fundamental
• The ability to navigate in several computer platforms simultaneously
• Familiarity with Microsoft Office tools
• Experience in customer service and/or call center
• High school diploma or equivalent
• Mobile Gaming Experience: 1 year (Required)
  
  

Job Benefits

• Attendance bonus
• 100% Work from home
• Medical benefits
• Paid training
• Advancement opportunities â 80% of our frontline leaders have been promoted from within