Mandarin HR Coordinator – Employee Support Role

Agensi Pekerjaan JobScoper Sdn. Bhd.; Penang; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented HR Administrator to manage employee data and documentation. This role involves maintaining accurate employee records, handling cases through CRM platforms, and collaborating across departments to enhance HR processes. The ideal candidate will have a strong background in data administration and HR, excellent English communication skills, and a passion for fostering a diverse and collaborative workplace. Join a supportive team that values your ideas and offers opportunities for professional growth in a competitive environment.

Benefits

Professional Development Opportunities

Comprehensive Benefits

Recognition for Efforts

Collaborative Team Environment

Qualifications

• Minimum 2 years in data administration and document management.
• Preferred background in HR data management or related coursework.

Responsibilities

• Maintain and update employee records with accuracy and confidentiality.
• Manage and resolve cases through CRM platforms like ServiceNow or Zendesk.

Skills

Data Administration

Document Management

CRM Platforms

Verbal and Written English Skills

Cross-Functional Collaboration

Education

Background in HR Data Management

HR Administration Coursework

Tools

ServiceNow

Zendesk

Job description

Job Responsibilities

• Employee Data Management — Maintain and update employee records with a high degree of accuracy and confidentiality.
• Case Handling — Manage and resolve cases through CRM platforms like ServiceNow or Zendesk.
• HR Documentation — Coordinate HR workflows and documentation in alignment with company policies and procedures.
• Cross-Functional Collaboration — Work with other departments to streamline and improve HR operational processes.
• Administrative Support — Assist the People Operations team with various HR administrative tasks as needed.

Job Requirements

• Experience — Minimum 2 years in data administration and document management, plus at least 1 year in an HR-related role.
• Education — Background in HR data management, HR administration, or related coursework is preferred.
• Language Skills — Must have excellent verbal and written English skills. Fluency in additional languages is a strong advantage.

Job Benefits

• Be Part of Something Bigger — Join a team that celebrates diversity, encourages collaboration, and respects every voice.
• Your Ideas Matter — We value fresh perspectives and innovative thinking that lead to meaningful outcomes.
• Grow With Us — Take advantage of professional development opportunities in a supportive and empowering environment.
• Competitive Package — Enjoy a competitive salary, comprehensive benefits, and recognition for your efforts.