General Manager, Commercial

Segi Fresh; Petaling Jaya; On-site; MYR 300,000 - 400,000; Full time

Job summary

A leading company in Malaysia is seeking a General Manager of Commercial to transform its grocery retail business. The role involves overseeing grocery buying, category management, and demand planning, while driving profitability and optimizing product assortments. Ideal candidates will have significant experience in merchandising and strong leadership skills. Join a dynamic team focused on continuous improvement and customer satisfaction.

Benefits

Medical

Dental

Cashless Outpatient and Inpatient Insurance

Travel & Phone allowances

Qualifications

• Minimum 8 years experience in merchandising, sales, or marketing management.
• Ability to thrive in a fast-paced, expanding environment.

Responsibilities

• Lead the transformation of grocery retail business.
• Oversee grocery buying and category management.
• Drive category profitability with full P&L responsibility.

Skills

Leadership

Analytical Skills

Interpersonal Skills

Education

Bachelor’s or Master’s degree in marketing or business administration

Job description

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The General Manager of Commercial will lead the transformation of our grocery retail business, overseeing grocery buying, category management, demand planning, and supplier relationship management. This strategic role requires a results-driven leader with deep expertise in the Malaysian grocery landscape. You will optimize product assortments, drive supply chain efficiency, and ensure product availability across our retail network.

Key Responsibilities:

1. Grocery Buying & Category Management:
   • Develop and execute category strategies for sales growth and market share.
   • Oversee grocery buying, ensuring a competitive product assortment, pricing, and availability.
   • Lead regular category reviews to assess performance, identify gaps, and optimize pricing and product assortment strategies.
   • Conduct in-depth market analysis to identify emerging trends, competitor activities, and consumer preferences, translating insights into actionable category innovations.
2. Demand Planning & Inventory Optimization:
   • Lead demand planning with accurate forecasting to minimize stockouts and waste.
   • Collaborate with supply chain teams to enhance product flow and reduce lead times.
   • Oversee planogram development to optimize product placement, maximizing shelf efficiency and category performance.
   • Build strategic partnerships with suppliers, negotiating favorable terms and exclusive ranges.
   • Monitor supplier performance through KPIs, ensuring high quality and timely deliveries.
3. Financial Management:
   • Drive category profitability and achieve financial targets, with full P&L responsibility.
   • Conduct financial analysis of margins, promotions, and vendor terms to maximize ROI.
   • Manage budgets and forecasts to align with financial goals.
4. Cross-Functional Leadership:
   • Collaborate with marketing, operations, and supply chain teams to execute category strategies and promotions.
   • Lead and mentor a high-performing commercial team, fostering innovation and accountability.
5. Additional Tasks:
   • Perform other related tasks as assigned by management.

Qualification & Experience Requirements:

• Bachelor’s or Master’s degree in marketing or business administration.
• Minimum 8 years experience in merchandising, sales, or marketing management, including people management.
• Strategic mindset with strong analytical and organizational skills.
• Excellent interpersonal skills; ability to converse in multiple languages.
• Effective team player capable of collaborating across levels.
• Strong leadership and talent development skills.
• Analytical skills to interpret data effectively.
• High integrity and confidentiality.
• Attention to detail and ability to meet deadlines.
• Ability to thrive in a fast-paced, expanding environment.
• Willingness to work in Kelana Jaya and travel as required.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Commercial General Manager?
• How many years' experience do you have as a Buying Manager?
• Do you have retail buying experience?
• Do you have FMCG retail experience?

Retail & Consumer Products, 1,001-5,000 employees

We are growing to be the largest fresh food retailer in Malaysia, providing full fresh and local taste products daily. Our offerings include meat, seafood, fruits, vegetables, dried goods, and traditional ingredients.

We emphasize freshness and quality by sourcing from marine and agricultural farms and promoting local products.

Our supermarket chains are primarily in Selangor, Kuala Lumpur, Putrajaya, Melaka, Negeri Sembilan, Perak, with plans to expand north and south Malaysia, operating 100 stores in 2023 to serve local communities better. We value our people and their contributions, involving over 2,000 employees in all planning and problem-solving processes, fostering potential talent and future leaders.

We cultivate a high-performance culture grounded in our core values of Integrity, Passion, Problem Solving, Teamwork, and Excellence, aiming for continuous improvement. Join us today and be part of a dynamic retail experience!

Perks and benefits include Medical, Miscellaneous allowance, Dental, Cashless Outpatient and Inpatient Insurance, Travel & Phone allowances (for managerial roles).

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