DevOps Analyst (Java)

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DevOps Analyst – Express Rating Team

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

Would you like to be part of DHL IT Services? Our Pricing DevOps team is looking for a new team member. You will deliver DevOps support for part of a given business area to DHL countries/functions, in order to ensure the maximum availability of these services to the business and the smooth deployment of new or improved services with minimal disruption to business continuity.

Grow together

The role of a DevOps Analyst is a combination of developer, deep knowledge about technical design, tester, and support. You are an important part of an agile team; you need to understand and implement the requirements based on the best technical solution and consider the reusability of the developed code. You are responsible for the technical testing of the code and need to use automation wherever possible.

• Providing technical support and expertise for our critical applications.
• Solving incidents based on tickets, taking care of proper monitoring of the system and implementing CRs after the Go Live of a product.
• Collaborating with cross-functional teams to identify and resolve application-related issues, ensuring minimal impact on business operations.
• Developing and maintaining a deep understanding of our applications, including their functionality, architecture, and integration points.
• Providing second/third level day-to-day operation support and helping investigate and resolve incidents.
• Proactively monitoring application performance, identifying potential issues, and implementing preventive measures to optimize performance and reliability.
• Participating in the implementation of software upgrades, patches, and enhancements, ensuring smooth deployment and minimal disruption to users.

Ready to embark on the journey? Here’s what we are looking for:

For the DevOps Analyst role, possessing experience in developing & supporting enterprise-level applications is highly advantageous. Proficiency or foundation we can build on in Java, Linux, SQL Developer, Scripting, and Splunk. Additionally, experience with tools such as JIRA, Confluence, GitHub, Jenkins, Microsoft Azure, and Openshift would be advantageous.

This position requires the ability to work autonomously, effectively prioritize tasks, and manage workload under pressure. Given the multinational nature of our environment, proficiency in spoken and written English is invaluable for seamless collaboration with teams across regions.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team

Hi, I'm Thangaraj Shanmugam, and I currently serve as a Manager at DHL IT Services. I began my journey at DHL IT Services in 2015 as a Senior Application Support Specialist with the Global Rating Engine team. My passion for working closely with the Rating & Billing team fueled my growth within the company, and I quickly advanced to the role of Principal Application Support Specialist.

In 2020, I transitioned into a management role, leading the Global Rating Engine team. Together with the strong backing of a diverse and multinational team, we're driven by our shared passion for technology. I look forward to having you on board!