Head of Collections

Funding Societies; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled professional to lead their credit administration and recovery efforts. This role involves overseeing compliance with internal policies and regulations while managing a dedicated team. The ideal candidate will possess strong analytical skills and a proven track record in credit management, ensuring the effective execution of recovery strategies. Join a dynamic environment focused on continuous improvement and impactful results, where your expertise will drive success in managing SME portfolios and enhancing financial product development.

Qualifications

• 7+ years of experience in credit administration and recovery/collections.
• Strong analytical skills with ability to interpret repayment data.

Responsibilities

• Oversee collection and recovery matters ensuring compliance with policies.
• Manage a team of credit administrators and collections professionals.

Skills

Analytical Skills

Problem Solving

Project Management

Credit Administration

Recovery Management

Team Management

Job description

About Funding Societies

Largest unified digital finance platform in Southeast Asia with over $4 billion in SME business financing funded.

Job Description

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

This role will be responsible for overseeing the company’s collection and recovery matters while also ensuring that all recovery related activities are in compliance with both internal policies and external regulatory requirements; including credit administration and collection activities.

The role will be leading and managing a team of credit administrators and collection professionals in ensuring all key metrics assigned are met which includes but not limited to the following:

What will you do:

• To implement and ensure credit admin and recovery framework to be within the acceptable decisioning framework and in compliance with internal and external guidelines/procedures/limits.
• To identify emerging and material risks within product portfolio and provide recommendations and solutions to Management team on credit admin & recovery risk portfolio management.
• To provide subject matter expert recommendations, advice, input/counsel to relevant stakeholders inclusive of Business Unit, Credit & Risk Committees or Management, as and when required.
• To execute and implement a continuous improvement approach to collections risk strategy through analytics of performance data.
• To manage and monitor the efficacy of credit administration & recovery policies, procedures and supporting mechanisms in controlling credit administration & recovery risk and making appropriate recommendations.

Requirements

What are we looking for:

• Minimum 7 years of experience in credit administration and recovery/collections.
• Strong analytical and problem solving skills with ability to analyze and interpret repayment data.
• Ability to execute and drive projects to completion in a timely manner.
• Experience in handling SME portfolio.
• Strong knowledge of lending principles, credit & recovery management in Financial Service environment.
• Knowledge and experience in financial product development.
• Experience in managing a team and work collaboratively with cross functional/department team members across the company.
• Performance driven and ability to work under pressure to meet targets.