General Manager Kuala Lumpur

Skyline Enterprises; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

Join a leading global tourism and hospitality company as the General Manager in Kuala Lumpur. This senior role involves strategic leadership, operational excellence, and fostering a culture of safety and guest satisfaction. Be part of a dynamic team driving growth and memorable experiences.

Benefits

Competitive remuneration package

Qualifications

• 5+ years in a senior operational leadership role in tourism or hospitality.
• Proven experience leading high-performing teams.

Responsibilities

• Delivering strategic and commercial outcomes aligned with the group’s operating model.
• Leading large operational teams with a focus on guest experience.

Skills

Leadership

Communication

Commercial Acumen

Job description

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Be part of a fast-growing, New Zealand-based tourism and hospitality business operating in five countries.

We’re offering challenge, growth, and the chance to lead an iconic attraction as part of a passionate team.

Skyline is a New Zealand-based global tourism and hospitality business focused on delivering real fun. With operations in eight cities and growing, we support our people to do their best work and create unforgettable guest experiences.

About the role

Skyline Kuala Lumpur is an integral part of the vibrant 105-acre Gamuda Gardens development. This site features four interlinked Luge tracks and an immersive tunnel system, and will soon be home to the world’s first 380-metre dual Zipline.

Based in Kuala Lumpur and reporting to the Chief Operating Officer, this is a rare opportunity to be part of the growth of a major international operation as General Manager – Kuala Lumpur.

This senior leadership position offers the best of both worlds—being part of a globally recognised New Zealand brand while bringing your energy and people leadership skills to a dynamic business.

Your responsibilities will include:

• Delivering strategic and commercial outcomes aligned with the group’s operating model.
• Implementing robust business and marketing plans tailored to the local market.
• Leading large operational teams with a strong focus on guest experience, safety, and fun.
• Building and maintaining effective relationships with key stakeholders across internal, government, and community sectors.
• Embedding a proactive culture of safety, risk minimisation, and continuous improvement.
• Championing the Skyline values while embracing and respecting the local culture.

You will have / be:

• 5+ years in a senior operational leadership role in tourism, attractions, hospitality, or related industries.
• Proven experience and a passion for leading high-performing teams and delivering memorable guest experiences.
• Strong commercial acumen and the ability to respond quickly to changing market dynamics.
• Outstanding communication and influencing skills with internal and external stakeholders.
• Fluent English (additional Malaysian languages a plus).

Join our team

We thrive on meaningful connections—with our customers, our communities, and with each other. We offer a fast-paced, supportive environment with real opportunities to grow your global career.

Every role offers:

• A place in a dynamic, values-driven, and growing global business.
• A competitive remuneration package.

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