Senior Training Advisor

Job Description - Senior Training Advisor (230001O1)

Job Number:

230001O1

Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

The Role:

• Design, develop and implement relevant training curriculum align with Agency Training & Development path.
• Deliver, execute, and monitor implementation of all training and development initiatives to align with company’s objectives.
• Conduct post training and follow up through coaching sessions for development intervention and activity management of agency managers to achieve their targeted results.
• Identify training and development needs and continuously enhance training programs in order to meet the training needs of agents.
• Propose to HOD on the measurement of the results by completing a post program or project evaluation to determine how well the results are achieved.
• Monitor implementation of training programs to ensure effective execution.
• Monitor and measure post-training performance to ensure delivering the desired post-training benefits, identify performance gaps and follow-up with appropriate remedial actions to close the identified gaps.
• Track and review training contents and continuously upgrade content to ensure materials are up to date and relevant.
• Participate in training-related events and special projects.
• Assist on other responsibilities assigned by the management from time to time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns/risks and proactively share best risk management practices.

The Person:

• A bachelor degree of Business Administration, Insurance, Education or related disciplines.
• Have at least 3-5 years of working experience in life insurance and/or retail financial services business in the areas of Training, Sales or Marketing.
• Knowledge and qualification in financial planning is an added advantage, i.e., completed Registered Financial Planner (RFP) module, PCE & CEILI.
• Good training skills and presentation skills.
• Good coaching and mentoring skills.
• Proficient in written and spoken English and Bahasa Malaysia.
• Candidate must be able to read, write and converse in Mandarin.
• Enthusiastic, self-motivated and passionate in people development.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.