Senior IT Consultant

NSS IT Solution Sdn Bhd; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a skilled Business Analyst to lead client requirement analysis and propose tailored system solutions. In this dynamic role, you will collaborate closely with clients, prepare detailed documentation, and mentor junior consultants. Your expertise in system architecture and software applications will be crucial in ensuring quality deliverables and successful project implementations. This position offers a vibrant work environment where your contributions will significantly impact client success and drive innovation in technology solutions. If you are passionate about problem-solving and client engagement, this opportunity is perfect for you.

Qualifications

• 4-6 years of experience in Business Analysis, Consulting, or System Design roles.
• Deep knowledge of system architecture and software applications.
• Ability to mentor and guide a team of consultants.

Responsibilities

• Lead analysis of client requirements and propose tailored solutions.
• Prepare and present User Requirement Specification documents.
• Assist in UAT, ensuring business requirements are verified.

Skills

Business Analysis

System Design

Problem Solving

Client Communication

Relationship Management

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Systems

Bachelor's degree in Business

Tools

Microsoft Word

Microsoft Excel

Draw.io

Figma

Jira

Trello

Job description

• Lead the analysis of client requirements and propose tailored system solutions.

• Collaborate closely with clients to understand business processes and ensure solutions meet their needs.

• Prepare, present, and refine User Requirement Specification (URS) documents and preliminary system designs (MS Word, Excel, Draw.io, Figma).

• Mentor and guide junior consultants, reviewing their work and ensuring quality deliverables.

• Provide expert support for system configuration, integration, and troubleshooting.

• Manage Change Requests, ensuring timely updates to documentation and system design.

• Facilitate knowledge transfer to QA teams and oversee testing readiness.

• Assist the execution of UAT, ensuring all business requirements are verified, clarifying issues, coordinating fixes, and achieving client acceptance for Go-Live.

• Bachelor’s degree in Computer Science, Information Systems, Business, or related fields.

• 4–6 years of experience in Business Analysis, Consulting, or System Design roles.

• Deep knowledge of system architecture, software applications, and business processes.

• Strong problem-solving, troubleshooting, and critical thinking abilities.

• Excellent client-facing communication and relationship management skills.

• Ability to mentor, guide, and manage a team of consultants.

• Proficiency with Microsoft Word, Excel, Draw.io, and Figma.

Preferred Requirements:

• Experience leading system integration projects and managing implementations.

• Familiarity with project management tools (e.g., Jira, Trello).

• Previous experience in a software development or QA environment.

• Technical knowledge of databases, APIs, and system architecture design.

Tools:

• Microsoft Word and Excel (for documentation)

• Draw.io (for system flow diagrams)

• Figma (for UI/UX preliminary designs)

• Project tracking and collaboration platforms (e.g., Jira, Trello, or equivalent)

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as an Information Technology Consultant? How many years' experience do you have with change management? Do you have experience in a role which requires relationship management experience? Are you willing to travel for this role when required?

Go Hub Capital Bhd is a principal company overseeing a diverse portfolio of subsidiaries specializing in technology solutions.

Its subsidiaries include NSS IT Solution Sdn Bhd, a leader in innovative IT services; NSS IT Philippines Sdn Bhd, which extends NSS IT’s expertise to the Philippine market; and TCT Apps Solution Sdn Bhd, a developer of cutting-edge application solutions.

In 2024, Go Hub Capital Bhd proudly listed on Bursa Malaysia in the ACE Market, further solidifying its commitment to delivering exceptional solutions and services across Malaysia, driving growth, and fostering innovation in the digital landscape.

Go Hub Capital Bhd is a principal company overseeing a diverse portfolio of subsidiaries specializing in technology solutions.

Its subsidiaries include NSS IT Solution Sdn Bhd, a leader in innovative IT services; NSS IT Philippines Sdn Bhd, which extends NSS IT’s expertise to the Philippine market; and TCT Apps Solution Sdn Bhd, a developer of cutting-edge application solutions.

In 2024, Go Hub Capital Bhd proudly listed on Bursa Malaysia in the ACE Market, further solidifying its commitment to delivering exceptional solutions and services across Malaysia, driving growth, and fostering innovation in the digital landscape.

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