Lead Product Manager - Mobility (Post-booking Experience)

Grab; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Lead Product Manager to enhance the post-booking experience for users. This pivotal role involves overseeing product strategy, collaborating with cross-functional teams, and utilizing data to drive decisions. As part of a dynamic team, you will tackle complex challenges in the mobility space, ensuring a seamless and delightful experience for millions. Join a company that values innovation, teamwork, and personal growth, while making a significant impact in the transportation sector across Southeast Asia.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible Work Arrangements

Parental Leave

Birthday Leave

Volunteering Leave

Grabber Assistance Programme

Qualifications

• 5+ years in product management at a tech company.
• Experience managing product lifecycle from concept to launch.
• Ability to convey complex concepts to diverse audiences.

Responsibilities

• Oversee product concepts and strategies to meet market needs.
• Collaborate with teams to create compelling user experiences.
• Lead product meetings to drive decision-making based on insights.

Skills

Product Management

Market Research

Data Analysis

User Experience Design

Team Collaboration

Education

Bachelor's Degree in Business or Related Field

Job description

Lead Product Manager - Mobility (Post-booking Experience)

• Full-time

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Grab Mobility is on a mission to provide convenient, reliable and delightful transportation for everyone in Southeast Asia every day. Transport in SEA has evolved from going to your destination in any possible ride to finding a ride that meets your needs at any given point. You will solve complex problem spaces at Grab and some of the largest scale technical challenges in the industry, positively shaping the lives of millions.

Get to Know the Role

Reporting to the Senior Product Management Leader, Mobility, we are hiring a Lead Product Manager to stretch boundaries and eliminate all painful experiences for a consumer's transport post-booking experience.

You will own the product strategy for the problem space, working with a team of experienced Designers, Engineers, Data Scientists, Data Analysts, Business Owners and Product Marketers to implement that strategy.

You will also use data to make decisions, measure product performance, communicate impact, and get buy-in from senior executives.

This role is based in Petaling Jaya and onsite.

The Critical Tasks You Will Perform

• Oversee product concepts, roadmap, and strategies, ensuring agreement on goals and market trends.
• Promote market analysis, user research, and focus groups to validate product concepts and prototypes, developing business cases for new programmes.
• Collaborate with the design team to create compelling user experiences, and clear user stories for engineering teams.
• Coordinate with partners across the organisation to plan and implement product strategies, manage dependencies, oversee product roll-outs, and gather customer feedback.
• Lead product meetings with diverse team members to foster understanding and lead decision-making based on market insights and competitive landscape analysis.

What Essential Skills You Will Need

• You will have at least 5 years of direct experience in product management at a tech company in either platform or user-centric products.
• You will need to showcase your experience managing the product lifecycle including initial concept, market research, defining product requirements, working with teams and ongoing product management.
• You will have experience applying qualitative sense-making with quantitative, data-driven insights, ensuring that all decisions are grounded in analysis and practical understanding.
• You will have experience conveying complex concepts and strategies to team members. This includes distilling technical details for non-technical leadership, translating strategic goals for engineering teams, and providing applicable guidance for operations.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.