Executive, Agency Operations & Admin

Tokio Marine General Insurance; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a motivated individual to manage administrative tasks related to agency benefits and e-payment accounts. This role involves effective communication with internal customers, system administration for the Agency Portal, and performing user acceptance testing on system enhancements. Join a company with over 140 years of history in the insurance sector, offering a dynamic work environment where your contributions will help shape the future of insurance services. If you are self-motivated and eager to improve processes, this opportunity is perfect for you.

Qualifications

• Minimum two years of relevant insurance industry experience preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Manage creation and amendment of e-payment accounts.
• Attend to queries and feedback from internal customers.
• Perform UAT on system enhancements as required.

Skills

Effective written communication

Business presentation skills

Interpersonal skills

Self-motivation

Education

Degree in any discipline

Professional certification in DMII/AMII

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

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Manage the creation and amendment of e-payment accounts.

Marketing code creation & binding to TokioNet.

Manage all administrative tasks related to agency benefits, i.e., name card requests, signboards, etc.

Upload circulars to TokioNet & e-Cover system.

Scanning of agency documentation.

Attend to queries, feedback, and issues from internal customers.

System Administrator for the Agency Portal, responsible for setting up announcements, bulletins, forms, e-cards, and user guides.

Perform UAT on system enhancements as required.

Handle department ad-hoc tasks as needed.

Requirements

Degree in any discipline or professional certification in DMII/AMII.

Minimum two (2) years of relevant insurance industry experience preferred.

Effective written communication, business presentation, and interpersonal skills across various seniority levels.

Proficient in Microsoft Office applications (Word, Excel, PowerPoint).

Self-motivated with a continuous improvement mindset.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have in the insurance industry?
• How much notice are you required to give your current employer?

Insurance & Superannuation 101-1,000 employees

Tokio Marine Insurans (Malaysia) Berhad or TMIM is a subsidiary of Tokio Marine Asia Pte. Ltd. Singapore, with its ultimate holding company being Tokio Marine Holdings Inc., Japan. The Tokio Marine Group has over 140 years of history in Japan, making it one of the oldest and largest insurance groups in Japan. The group offers a wide range of services, including non-life and life insurance, international insurance, financial, and other general businesses. It operates a global network spanning 46 countries and regions, providing safety and security to customers.

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