RECEIPTIONIST cum ADMININSTRATIVE ASSISTANT

SGS; Selangor; On-site; MYR 20,000 - 40,000; Full time

Job summary

An established industry player is seeking a front desk professional to join their dynamic team. This role involves managing incoming calls, assisting visitors, and supporting administrative tasks while adhering to quality standards. The ideal candidate will possess strong communication skills, be proficient in MS Office, and have a presentable demeanor. If you are a quick learner who can work independently and thrive in a fast-paced environment, this opportunity is perfect for you. Join a leading organization that values safety and quality in its operations.

Qualifications

• Minimum 2 years experience in a front desk environment.
• Presentable with a good personality and proficient in computer use.

Responsibilities

• Attend to incoming calls and manage walk-in visitors professionally.
• Maintain records and adhere to Quality Management System standards.
• Support administrative tasks and ensure compliance with HSE requirements.

Skills

Good communication skills in English

Proficient in MS Office

Excellent telephone etiquette

Ability to work independently

Quick learner

Education

Secondary/SPM

Certificate/Diploma

College education

Job description

Company Description

SGS is the world's largest testing, inspection and certification company with over 94,000 employees. As a core member of our IT Centre of Excellence, you will develop software applications used across our global network of laboratories and functions.

Job Description

1. Attend to incoming telephone calls and walk-in visitors professionally.
2. Support administrative tasks in the branch.
3. Redirect incoming calls to the requested personnel promptly.
4. Manage walk-in visitors and suppliers.
5. Accurately record visitors' details and items in the visitor log book.
6. Ensure staff flip safety cards to green upon entering and red upon leaving the office.
7. Maintain records such as sample documentation, dispatch records, and office supplies.
8. Adhere to the Quality Management System standards (ISO 17020, 17065, 17025, SAMM, and MIBAS policies).
9. Follow SGS HSE policies, uphold safety standards, and ensure compliance with HSE requirements.
10. Perform additional responsibilities as assigned by your manager or senior management.

Qualifications

• Secondary/SPM, Certificate/Diploma, or college education.
• Minimum 2 years experience in a front desk environment.
• Presentable with a good personality.
• Proficient in computer use and MS Office.

Additional Information

• Quick learner and able to work independently.
• Good communication skills in English (reading and writing).
• Experience in project management, vendor management, facilities, or maintenance is a plus.
• Excellent telephone etiquette.
• Computer literate with good typing skills.
• Ability to communicate effectively at all staff levels, including customers.

Leadership Competencies

• Strategic Thinking
• Translating Strategy into Action
• Influencing Internally & Externally
• Building High-Performance Teams
• Developing Self and Others
• Delivering Superior Results