Receptionist

MasterPay Global; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

Ein führendes Unternehmen in der Zahlungsverkehrsbranche sucht einen engagierten Empfangsmitarbeiter, der Gäste herzlich empfängt und einen professionellen ersten Eindruck vermittelt. In dieser Rolle sind Sie verantwortlich für die Verwaltung des Empfangsbereichs, die Beantwortung von Anrufen und die Unterstützung bei der Organisation von Meetings. Ihre Kommunikationsfähigkeiten in mehreren Sprachen werden geschätzt, um eine vielfältige Klientel effektiv zu bedienen. Wenn Sie eine proaktive Haltung und ausgezeichnete organisatorische Fähigkeiten mitbringen, ist dies die perfekte Gelegenheit für Sie, Teil eines dynamischen Teams zu werden.

Benefits

Jährlicher Urlaub

Mutterschaftsurlaub

Vaterschaftsurlaub

EPF und SOCSO Beiträge

Qualifications

• Erfahrung als Empfangsmitarbeiter oder ähnliche Rolle.
• Starke Kommunikationsfähigkeiten in Englisch, Bahasa Melayu und Mandarin.

Responsibilities

• Begrüßen und Empfangen von Gästen am Empfang.
• Verwalten von Telefonanrufen und E-Mails.
• Sicherstellen der Sauberkeit und Ordnung im Empfangsbereich.

Skills

Kundenservice

Organisation

Multitasking

Kommunikationsfähigkeiten

Proaktivität

Education

High School Diploma

Training in Office Management

Tools

Bürogeräte (z.B. Faxgeräte, Drucker)

Job description

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• Greet and welcome guests as soon as they arrive at the office.

• Direct visitors to the appropriate person and office.

• Answer, screen, and forward incoming phone calls.

• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).

• Provide basic and accurate information in-person and via phone/email.

• Receive, sort, and distribute daily mail/deliveries.

• Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges).

• Update calendars and schedule meetings.

• To prepare and serve drinks to all guest (local and expatriate) for meetings/functions, as requested.

• To report any defect of equipment, furniture or fitting in the pantries or other office area to the Immediate Supervisor.

• To ensure tidiness and cleanliness of meeting rooms, office areas, pantries and pantry appliances at all times.

• To ensure beverage items stored in containers are stored hygienically and that containers are refilled as necessary.

• To ensure collection of dirty glassware and utensils from workstations for washing at least twice a day, morning and before end of work.

Qualification and Skills:

• Proven work experience as a Receptionist, Front Office Representative, or similar role.

• Hands-on experience with office equipment (e.g., fax machines and printers).

• Solid written and verbal communication skills.

• Ability to be resourceful and proactive when issues arise.

• Excellent organizational skills, multitasking and time-management skills, with the ability to prioritize tasks.

• Professional attitude, appearance and customer service attitude.

• High school diploma or equivalent; further training in office management is beneficial.

• Previous experience in a front office handling receptionist responsibility preferred but not required.

Language Requirement: English, Bahasa Melayu and Mandarin speakers to effectively engage with a diverse client base.

• Annual, Maternity, Paternity leave.

• EPF and SOCSO contributions.

➢ Work Arrangement: This is an on-site position.

➢ Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

Be part of a leading company in the payment solutions industry and join us in MasterPay Global Sdn. Bhd.

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Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following languages are you fluent in?

China Shandong International Malaysia Sdn. Bhd.