Housekeeping Manager

Epsom International School; Seremban; On-site; MYR 40,000 - 60,000; Full time

Job summary

Epsom International School seeks a Housekeeping Manager to lead the housekeeping department, ensuring high cleanliness standards across campus facilities. This role involves staff management, operational oversight, budget control, and enhancing guest experiences while maintaining compliance with safety standards.

Qualifications

• Proven experience in a housekeeping management role, preferably in education or hospitality.
• Strong leadership skills and ability to manage a diverse team.

Responsibilities

• Oversee recruitment, training, and development of housekeeping personnel.
• Develop and enforce cleaning protocols and SOPs.
• Manage housekeeping budget and monitor expenditures.

Skills

Leadership

Organisational Skills

Communication

Education

Experience in Housekeeping Management

Job description

The Housekeeping Manager at Epsom College in Malaysia is responsible for the overall management and leadership of the housekeeping department. This vital role involves maintaining a high standard of cleanliness and hygiene across all campus facilities, including boarding accommodations, classrooms, and communal areas. The Housekeeping Manager will lead and inspire a team of housekeeping staff, ensuring that all areas meet the school's safety and operational standards while providing an exceptional environment for students, staff, and guests.

Key Responsibilities:

1. Leadership and Staff Management:
   • Oversee the recruitment, training, and development of housekeeping personnel.
   • Schedule and allocate staff efficiently to ensure optimal productivity across all areas.
   • Mentor and motivate the housekeeping team, fostering a culture of excellence and teamwork.
2. Operational Oversight:
   • Supervise and coordinate housekeeping activities across the school premises, ensuring all areas are kept clean, organised, and welcoming.
   • Develop, implement, and enforce cleaning protocols and standard operating procedures (SOPs) that comply with safety regulations and best practices.
3. Budget Control:
   • Develop and manage the housekeeping department budget, ensuring cost-effective use of resources.
   • Monitor and analyse expenditures related to cleaning supplies, equipment, and staffing, identifying opportunities for cost savings without compromising quality.
4. Inventory and Supplies Management:
   • Maintain accurate inventory records of cleaning supplies and equipment, placing orders as necessary to ensure uninterrupted operations.
   • Monitor and assess the use of cleaning chemicals and guest amenities, ensuring compliance with safety guidelines and minimising waste.
5. Guest Experience Enhancement:
   • Ensure that the housekeeping team delivers exceptional service that enhances the overall experience for students, staff, and visitors.
   • Address guest feedback and concerns related to cleanliness and comfort promptly and effectively.
6. Quality Control and Compliance:
   • Conduct regular inspections of facilities to ensure compliance with cleaning standards and identify areas for improvement.
   • Address and resolve any discrepancies or concerns related to cleanliness and maintenance promptly.
7. Collaboration and Communication:
   • Liaise effectively with other departments to ensure seamless operations and coordination, particularly in relation to events and projects.
   • Participate in departmental training sessions, briefings, and meetings to stay informed of updates and initiatives.
8. Facility Management:
   • Oversee the cleanliness and upkeep of all sports facilities, including tennis courts, sports halls, gymnasiums, and golf grounds.
   • Plan and execute arrangements for special events, ensuring that all housekeeping aspects are addressed.
9. Ad Hoc Duties:
   • Undertake special cleaning projects and tasks as assigned, demonstrating flexibility and dedication to school needs.
   • Stay current with industry trends and best practices in housekeeping and facilities management, implementing improvements where feasible.

Qualifications:

• Proven experience in a housekeeping management role, preferably within an educational or hospitality environment.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Exceptional organisational skills and attention to detail.
• Knowledge of safety standards and cleaning protocols.
• Excellent communication and interpersonal skills.
• Experience in budget management and financial oversight.

Epsom College in Malaysia is committed to safeguarding pupils and expects all staff to share this commitment. All staff will be subject to necessary background and qualification checks.

We are an equal opportunity employer and welcome applications regardless of age, gender, race, religion, and disability.