Projects and Solutions Manager (Freight Forwarding)

NES Fircroft; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading logistics company in Klang, Selangor, is seeking a Project & Solution Manager to support service development for new clients and optimize existing services. The role involves project management, client coordination, and driving operational improvements, requiring strong analytical skills and a collaborative approach.

Qualifications

• Minimum of two years of professional experience following university graduation.
• Strong project management abilities.
• Fluent in spoken and written English.

Responsibilities

• Create and manage end-to-end project plans.
• Develop operational solutions for onboarding new clients.
• Coordinate with internal teams for project delivery.

Skills

Self-driven

Team player

Analytical thinker

Project management

Clear communicator

Conflict resolution

Outcome-focused

Education

Bachelor’s degree in Engineering or a related technical field

Job description

1. Job Identification

Job Title: Project & Solution Manager / Assistant Manager (Freight Forwarding/Logistics/Supply Chain)

Location: Klang, Selangor

Reporting Line: Reports to the Senior Manager of Costing & Reporting

2. Job Overview

Purpose of the Role:

This position supports the development of service solutions tailored for new clients and improvements for existing ones. It involves conducting customer data analysis to support both business growth and performance optimization. The role may also serve as a point of coordination between clients and internal operations during the launch of new services, taking on a project management function where needed.

3. Scope of the Role

Decision-Making and Autonomy:

Operates under the direction of the Senior Manager, contributing to the design and implementation of customer solutions and service strategies within defined parameters.

4. Main Duties and Responsibilities

• Create and manage end-to-end project plans
• Develop operational solutions for onboarding new clients or enhancing current service offerings
• Prepare and manage startup schedules, assign tasks, monitor progress, and report on milestones
• Coordinate with internal teams to ensure timely, budget-compliant, and goal-aligned project delivery
• Maintain clear and comprehensive documentation throughout project phases
• Conduct evaluations and reviews upon project completion
• Drive automation efforts for administrative tasks within the MNC Logistics company
• Take on other responsibilities as assigned in support of departmental or company goals

5. Key Working Relationships

Internal: Warehouse, Transport, Business Development, IT

External: Interactions related to business support and data analysis functions

6. Required Skills, Experience, and Qualifications

Skills:

• Self-driven and positive attitude
• Strong team player
• Focused on outcomes and targets
• Skilled in managing and resolving conflicts
• Analytical and solution-oriented thinker
• Flexible and able to navigate ambiguity
• Solid project management abilities
• Clear and confident communicator
• Fluent in spoken and written English

Experience:

• Ideally a minimum of two years of professional experience following university graduation

Qualifications:

• Bachelor’s degree in Engineering or a related technical field

7. Personal Profile

Key Attributes:

• Strong sense of direction and execution capability
• Open-minded and collaborative approach
• Ability to see connections and synthesize complex information