TikTok Shop - Affiliate and Creator Product Operations Manager

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and exciting e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.

Responsibilities:

1. Discover product opportunities via market research and data analysis - You should go deep into the affiliate and creator user flow and find the pain points of our clients. In addition, you should have the capability of data analysis that will obviously help you and the team to decide the priority of projects.
2. Design complicated product solutions and be responsible for the delivery of business results, with focus areas on seller affiliate marketing, creator matchmaking marketplace, and creator monetization.
3. Act as a program leader collaborating with cross-functional teams and senior stakeholders. You will have opportunities to work with leaders from different countries and different roles. Try to get alignment with them and always chase common targets.

Requirements:

• Clear communication skills and stakeholder management skills
• Structured analytical framework, and hands-on data analysis is a plus
• At least 5 years experience in e-commerce, and being familiar with affiliate platforms is a plus
• Having experience in launching product end-to-end and having success showcases in operating after product launching is a plus