Senior Administrator, Reconciliations Production Services

RBC; Putrajaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their operations team in Malaysia. This role focuses on the daily processing of reconciliations and ensuring accurate data management across various financial services. The ideal candidate will possess strong banking experience, particularly in operations and reconciliations, and will thrive in a dynamic environment that values efficiency and quality service. With a commitment to professional growth and a collaborative culture, this opportunity offers a chance to contribute to a leading financial institution while developing your career in the financial services sector.

Benefits

Performance-based bonuses

Flexible benefits

World-class training program

Collaborative culture

Qualifications

• Banking experience in operations or back office is essential.
• Good knowledge of reconciliations and custody services.

Responsibilities

• Review and clearance of daily cash and stock reconciliations.
• Investigate cash and asset breaks and respond to queries.

Skills

Active Learning

Communication

Critical Thinking

Customer Service

Operational Delivery

Process Improvements

Time Management

Job description

Job Summary

Job Description

What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is a processing hub that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes globally.

The incumbent is responsible for the day to day processing of reconciliations including Asset and Cash accounts on a daily basis via TLM to ensure the positions between the ledger and the relevant custodians agree. As a control function , the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role also requires adequate investigations of breaks and also look at root cause analysis to drive the reduction of breaks. The role is to deliver specific services to external and internal clients with high level of quality , efficiency and fostering a client first mindset.

Working hours : 3pm-12am / 4pm-1am

Region : Europe

What will you do?

• Review and clearance of daily cash and stock reconciliations via TLM.
• Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• E-mail queries are investigated and responded on a timely manner.
• Produce and maintain required periodic reporting as required to support the client and/or business needs.
• Produce and maintain statistical information for internal and client distribution.

What do you need to succeed?

Must-have

• Banking experience in operations / back office.
• Good reconciliations knowledge
• Experience on Custody/Shareholder services
• Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting

Nice-to-have

• PC literate in MS Office applications

What’s in it for you?

Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Posted Date:

2025-05-07

Application Deadline:

2025-05-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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