Associate - L&D Programme Coordinator

PwC - Global; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated Associate to support talent development initiatives. In this role, you will manage training logistics, communicate with participants, and collaborate with development consultants to enhance employee skills. Ideal candidates will possess a Bachelor’s degree and demonstrate strong communication skills, attention to detail, and a client-focused mindset. Join a dynamic team that fosters a culture of continuous learning and professional growth, where your contributions will directly impact employee training and development strategies.

Qualifications

• 1-2 years related work experience preferred, fresh graduates encouraged.
• Strong client focus and ability to work in a fast-paced environment.

Responsibilities

• Manage training logistics, including scheduling and participant communication.
• Coordinate with various teams to ensure smooth execution of training events.

Skills

Accepting Feedback

Active Listening

Coaching

Communication

Event Set Up

Facilitate Training Sessions

Data Reporting

Curriculum Development

Education

Bachelor’s degree

Tools

Google Apps

Learning Management Systems

Canva

Microsoft PowerPoint

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

Management of various systems (Learning Management Systems, Google Apps, Learner Evaluation Platforms)

• Prepare target audience list and schedule necessary training that are to be held

• Monitor participants registration and absence

• Monitor Attendance and follow up with participants who did not show up for training

• Communicate any special instructions via e-mail

• Work with Development Consultants to identify Target audience and create group in LMS

• Generate report to ensure completions of learning objects, attendance and non-attendance

• Gmeet and Webex setup for physical and virtual classroom sessions

Comms and advertisements

• Send out communications to target audience - invitations for training, joining instruction, any special instruction from instructors

• Create and update Shared Drives - (Admin Files) setting out all the resources and requirements of the learning event

• Draft and send out comms for training (familiar with Canva, MailChip , Microsoft PowerPoint)

Stakeholder Management

• Source & book venue for training (can be internal or external venue)

• Coordinate printing of materials and props if any

• Coordinate Set-up of room (ensure materials, AV, stationery and other request by trainers are ready)

• Manage budget for the training

• Work with multiple Development Consultants (i.e. L&D training managers) or instructor to understand the requirements of different learning solution sets

• Coordinate with the Logistic teams, MIS, Facilities & Services (F&S) and other relevant party to ensure execution of all requirements of the learning solution

• Work with PM team to source for vendors, training or event venues and catering

Learner Management

• respond to queries from learners about the learning objects

• Cost allocation (expenses that we have spent for the event)

• Manage on MTM feedback completion rate by sending reminder to complete feedback form

• Assign participant to the correct learning assignment (event, session, etc)

Team

• Work closely with team members to ensure tasks are completed

• be the backup for other coordinators who are on leave

• work closely with Logistics to provide support for Development Consultant and Learners when necessary

Requirements:

• Possess a Bachelor’s degree with 1-2 years related work experience

• Fresh graduates are encouraged to apply

• Strong client focus and has the drive to deliver

• Ability to work in a fast paced environment

• Meticulous and attention to detail

• Good communication skills (both written and spoken)

• Agile, responsible and willing to learn

• This will be a contract position and renewable

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Coaching, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion {+ 27 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date