(A) Senior Enterprise Account Manager

Upscale Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a Senior Enterprise Account Manager to drive sales and foster client relationships. This role involves understanding customer needs, providing tailored ArcGIS solutions, and managing the entire sales process from lead generation to closing deals. The ideal candidate will have a strong background in enterprise solution sales and excellent communication skills in English and Bahasa Malaysia. Join a dynamic team where your contributions will significantly impact the company's growth and success in the competitive market.

Qualifications

• 5 to 10 years of experience in enterprise solution sales.
• Proven track record in planning and closing business opportunities.

Responsibilities

• Provide ArcGIS solutions to meet client requirements.
• Identify business opportunities and prepare proposals.
• Maintain customer loyalty and report on sales pipeline.

Skills

Enterprise Solution Sales

Sales Pipeline Management

Proposal Writing

Customer Engagement

Communication Skills

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

RM 5,000.00 - 8,000.00 (Malaysian Ringgit)

About the job (A) Senior Enterprise Account Manager

What are your responsibilities?

1. Be familiar and keep up to date with all of the company's software products, and other range of company's software solutions offered.
2. Provide ArcGIS solutions‐based proposition that is aimed to meet client’s requirement.
3. Responsible for all aspects of Pre‐Qualification Request for Information (RFI), Tender, and Request for Proposal (RFP) preparation efforts.
4. Identify business opportunities, develop concept papers, define business case, prepare budget and help prospective customers to justify the value proposition.
5. Realize the full potential of a business opportunity by working closely with marketing, business development, Channel partner, customer care and GIS services group.
6. Secure business opportunities that will enhance the profitability of the company.
7. Gather intelligence on customers and competitors.
8. Follow up on strategic sales and business opportunities.
9. Develop business strategies both short and mid‐term for successful sales activities.
10. Become familiar with customer’s buying decision-making process and manage client’s motivation, expectations and current issues, mid & long-term business goals.
11. Support customers with mid & long-term business goals.
12. Maintain good rapport and high‐level of customer loyalty.
13. Advise customer/partner on relevant products selection.
14. Provide weekly reporting of pipeline and forecast.
15. Participate in trade shows, user groups and product demonstrations throughout the nation.
16. Support and undertake any other tasks as requested or assigned by the Management.

Who are we hiring?

1. 5 to 10 years working experience in enterprise solution sales.
2. Proven track record. Must be able to plan, generate, qualify and close business opportunities.
3. Proactive and aggressive. Able to work independently.
4. Ability to manage sales pipeline with multiple accounts and understand channel sales process.
5. Ability to build and gain customer engagement/trust.
6. Familiar with enterprise account sales process/cycle.
7. Excellent communication skills, both written and oral in English and Bahasa Malaysia.
8. Demonstrate ability in proposal writing and responding to tenders.