We are seeking a highly motivated and experienced Operation Engineer to join our team. As a key player in the success of our company, the Operation Engineer will be responsible for driving the strategic planning and maximizing the profitability of client accounts. This role will require a combination of technical expertise, customer-focused relationship building, and operational oversight to ensure the highest levels of service and performance.
This position will be based in Kota Kinabalu, Sabah.
Key Responsibilities:
- Act as the primary liaison between the customer and internal teams, providing in-depth understanding of customer needs, challenges, and business goals.
- Collaborate with segment leadership to inform strategic plans by analyzing the business environment, macroeconomic drivers, and portfolio performance.
- Optimize and realize the maximum sustainable revenue and profitability for the accounts, through upselling opportunities, and introducing new technologies and services to customers.
- Manage day-to-day operations at the customer’s wellsite, ensuring safe, efficient, and high-quality service delivery while minimizing non-productive time (NPT).
- Build and maintain professional relationships with key customer stakeholders, including service delivery teams, to ensure satisfaction and seamless operations.
- Accountable for revenue collection, contract management, and ensuring all operational activities are completed to the highest standards.
- Coordinate with management, R&D, operations, and functional teams to deliver effective solutions and services.
- Represent the full range of Dimension Bid’s businesses and ensure that the company’s offerings meet customer needs while exceeding expectations.
Qualifications:
- Bachelor's degree in Engineering or related field.
- Previous experience in working with notable oil & gas company will be preferred
- Proven experience in operational engineering, ideally within oil and gas, energy, or a related industry.
- Strong understanding of account management, customer needs analysis, and strategic planning.
- Excellent communication and relationship-building skills, with the ability to engage effectively at all levels of the organization.
- Experience managing complex operations in a high-stakes environment.
- Strong analytical and problem-solving abilities, with a focus on maximizing profitability and minimizing operational risks.
- Ability to work independently and as part of a multidisciplinary team.
- Knowledge of new technologies and services in the industry, with an ability to introduce and implement innovative solutions.