Assistant Manager / Manager - Digital Channels | Kuala Lumpur, MY

Hong Leong Bank; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading bank in Malaysia is seeking a professional to excel in cash management. This role involves developing products, managing vendor relationships, and ensuring compliance with industry standards. Candidates should have a Bachelor's degree and at least 2 years of relevant banking experience.

Qualifications

• Bachelor's degree holder.
• Minimum 2 years of relevant experience in banking.
• Preferably with a Business IT background.

Responsibilities

• Develop and manage cash management products and services.
• Oversee project and product lifecycle management.
• Collaborate with stakeholders for product launches.

Skills

Communication

Product Management

Customer Relationship Management

Education

Bachelor's degree

Job description

If you are looking to excel and make a difference, take a closer look at us...

Job Responsibilities

1. Define key business segments and prioritize customer needs with effective strategies to meet client requirements, increase usage of cash management services, and optimize business relationship profitability.
2. Develop and manage cash management products, including innovation and enhancements, along with their processing and delivery systems.
3. Monitor product standards and implement quality control programs to ensure deliverables meet specifications.
4. Oversee project and product lifecycle to ensure on-time delivery, adherence to budget, and regulatory compliance.
5. Manage communication with product vendors regarding enhancements and new initiatives, evaluation, selection, and review of deliverables.
6. Collaborate with third parties and stakeholders, including risk and compliance teams, to ensure proper product lifecycle management prior to product launches.
7. Coordinate product releases with vendors, technical teams, business units, client service, and implementation teams, ensuring proper documentation and communication.
8. Serve as a point of contact for all product-related inquiries and work collaboratively to resolve issues.
9. Assess the competitive landscape, industry trends, and market data related to cash management to ensure products remain competitive.

Job Requirements

• Bachelor's degree holder.
• Minimum 2 years of relevant experience in banking, preferably in corporate or cash management domain.
• Good communication skills in English, both spoken and written.
• Preferably with a Business IT background.