Enable job alerts via email!

Travel Operation Executive

Yes Travel & Holidays Sdn Bhd

Kuala Lumpur

On-site

MYR 30,000 - 45,000

Full time

9 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading travel agency in Kuala Lumpur is seeking an Operations Executive to manage ticketing, hotel reservations, and coordinate tours. The ideal candidate will have strong communication skills, experience in incentive travel, and proficiency in reservation systems. This role offers various benefits including bonuses and flexible working hours.

Benefits

EPF/SOCSO

Annual Leave

Medical Leave

Annual Bonus

Performance Bonus

SOP Bonus

Yearly Increment

Overseas Travel Allowances

Overseas Company Trip

Flexible Working Hours

Staff Meal

Qualifications

At least two years of experience in travel agency operations preferred.
Fresh graduates with travel background encouraged to apply.

Responsibilities

Managing ticketing and hotel reservations.
Leading and coordinating domestic and international tours.
Handling multiple incentive projects for large groups.

Skills

Communication

Interpersonal Skills

Team-oriented

Proficiency in English

Proficiency in Bahasa Malaysia

Proficiency in Mandarin

Education

Secondary/SPM/'O' Level Diploma

Advanced Diploma

Bachelor's Degree

Tools

Amadeus

Adobe Illustrator

Canva

PowerPoint

Job Responsibility

Managing ticketing and hotel reservations.
Leading and coordinating domestic and international tours.
Handling multiple incentive projects, including large groups of up to 300 participants.
Working collaboratively with teams to ensure project success and meet deadlines.
Developing innovative and impactful solutions for each project to exceed client expectations.
Preparing proposals in response to inquiries from the Sales and Project Support teams.
Supporting the Sales team with accurate and timely responses to client inquiries.
Identifying cost-saving opportunities with airlines, restaurants, transportation providers, and accommodations.
Establishing and maintaining strong relationships with suppliers to secure optimal arrangements.

Job Requirements

Minimum qualification: Secondary/SPM/'O' Level Diploma.
Advanced Diploma, bachelorâs degree, or equivalent qualifications preferred.
At least two years of experience in the operations department of a travel agency specializing in incentive groups is preferred.
Fresh graduates are encouraged to apply (background in Travel & Tourism is advantageous).
Proficiency in reservation systems such as Amadeus, airline ticketing systems, or IATA is required.
Proficient in English, Bahasa Malaysia, and Mandarin (spoken and written) - liaise with clients from China and Hong Kong.
Excellent interpersonal and communication skills.
Team-oriented with a youthful and adventurous approach to work.
Experience with design tools such as PowerPoint, Adobe Illustrator, or Canva is required.

Job Benefits