Customer Support Officer - Based in Telok Panglima Garang , Selangor

Chong Wah Plastics Sdn Bhd; Selangor; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading company in the plastics industry seeks a candidate to manage customer inquiries, prepare quotations, and handle export documentation. This role involves liaising with production heads and ensuring smooth order processing.

Responsibilities

• Handle customer enquiries, orders, urgent requests, and all quotation matters.
• Prepare quotations and maintain filing of related documents.
• Liaise on production-related matters such as order status.

Job description

Job Responsibilities:

1. Handle customer enquiries, orders, urgent requests, and all quotation matters related to the Marketing department.
2. Prepare quotations, correspondences, and maintain filing of related documents.
3. Process Internal Orders (IO) and verify against customers’ Purchase Orders.
4. Liaise with relevant Heads in Charge on all production-related matters such as order status and product specifications.
5. Book transportation for export shipments.
6. Apply for export documents.

Interested candidates, please submit your application through Jobstore.