Analyst - Credit Assessment – 1 Year

Shell Business Operations; Cyberjaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company in the energy sector is seeking a Credit Risk Management professional to assess customer risks, set credit limits, and manage accounts receivable. The ideal candidate will possess strong communication skills, a degree in finance, and experience in credit risk assessment. Join a diverse and inclusive workplace that promotes career growth and innovation.

Qualifications

• Fluent in English & Cantonese.
• Good knowledge of financial statements interpretation & analysis.
• Experience in credit risk assessment and cash collection processes is an advantage.

Responsibilities

• Assess and re-evaluate customer creditworthiness and set credit limits.
• Monitor payment behavior and reassess accounts with delays.
• Ensure compliance with global credit policies and operational standards.

Skills

Communication

Negotiation

Conflict Resolution

Commercial Acumen

Education

Degree in Accounting or related Finance course

Job description

Where do you fit in?

The role involves assessing customer risk, setting and approving credit limits, analyzing credit exposure, and managing credit terms and securities for higher-risk accounts. It includes approving risk categories, releasing blocked orders, and escalating approvals beyond authority levels. The position also supports sales teams on credit issues and aids senior credit and risk management personnel as needed.

What’s the role?

This role requires a results-driven team player with strong written and verbal communication skills, capable of performing under pressure while maintaining high standards. The ideal candidate should possess strong commercial acumen, effectively support sales in credit matters, and confidently challenge business decisions when needed. They must be skilled in conflict resolution, knowledgeable in Management Information (MI) and Business Support, and able to negotiate credibly with senior-level customers and advisors while maintaining strong client relationships.

Credit Risk Management

• Assess and re-evaluate customer creditworthiness, set credit limits, and manage security arrangements.
• Analyze financial statements to develop customer risk profiles and recommend credit terms.
• Approve release of blocked orders and escalate decisions beyond authority level.
• Ensure compliance with global credit policies, SOX controls, and operational standards.
• Identify and recommend improvements to credit processes and systems.
• Maintain and renew security instruments in a timely manner.

Accounts Receivable Management

• Monitor payment behavior and reassess accounts with delays or negative outlooks.
• Identify high-risk accounts and apply manual order blocks when necessary.
• Recommend provisions for bad debts and support receivables risk mitigation.

What do we need from you?

Qualifications:

• Fluent in English & Cantonese
• Degree in Accounting or related Finance course preferred
• Good knowledge of financial statements interpretation & analysis
• Experience in credit risk assessment and cash collection processes is an advantage

Company Description

Shell Business Operations (SBO) is a global network of operational centers supporting Shell’s business development worldwide, employing over 93,000 people across more than 70 countries.

SBO Kuala Lumpur hosts 11 functions supporting Shell in Southeast Asia, Oceania, and the Middle East, with over 2000 employees focused on driving excellent corporate performance in a competitive, ever-changing environment.

SBO Kuala Lumpur’s key functions include Contracting and Procurement, Creative Solutions, Customer Operations, Finance, HR, IT, Legal, Retail, Supply Chain, Technical Assets, and Upstream Transformation.

An Innovative Place to Work

At Shell, you’ll be part of solving global energy challenges—investing in renewables, exploring new energy storage methods, and developing innovative energy efficiency technologies.

An Inclusive & Progressive Workplace

We foster diversity and inclusion through transparent recruitment, workplace adjustments, gender equality initiatives, and support for all employees regardless of background or identity.

A Rewarding Place to Work

We promote career growth, skill development, and a collaborative environment, making Shell an inspiring place to build your career.

For more information and to apply, please visit our website via the “Apply” button below. Candidates must be residents in Malaysia or have the legal right to work in Malaysia.