Service Crew

Play Management Sdn Bhd; Cameron Highlands; On-site; MYR 20,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an enthusiastic Hotel Supervisor / Assistant Manager to join their team. This role offers the opportunity to provide exceptional guest experiences in a scenic highland setting. You'll be responsible for ensuring customer satisfaction, maintaining service standards, and supporting your colleagues during busy periods. With a focus on personalized service and a supportive work culture, this position is perfect for someone looking to grow their career in a beautiful environment. Training is provided, making it an excellent opportunity for those new to the industry.

Benefits

Free staff accommodation

Medical benefit

Competitive salary and incentives

Annual Leave

Holidays Replacement Leave

Medical Leave

Career advancement opportunities

Supportive work culture

Staff meals provided

Overtime pay

Qualifications

• Prior experience in hospitality or F&B is an advantage but not required.
• Friendly personality with good communication skills.

Responsibilities

• Greet and serve guests in a courteous and professional manner.
• Maintain cleanliness of dining area, tables, and service stations.
• Support team members during peak hours or events.

Skills

Customer Service

Communication Skills

Teamwork

Job description

Job Responsibility

About Cameron Lavender Mansion

Nestled in the scenic highlands of Cameron, the Cameron Lavender Mansion is a boutique getaway known for its tranquil atmosphere, elegant charm, and exceptional guest experiences. We pride ourselves on personalized service, beautiful surroundings, and a team that treats guests like family. We're currently seeking an enthusiastic, detail-oriented Hotel Supervisor / Assistant Manager to help lead our team and maintain the standards of excellence our guests have come to expect.

Key Responsibilities

• Greet and serve guests in a courteous and professional manner
• Take and process food and beverage orders accurately
• Serve food and drinks to tables efficiently
• Maintain cleanliness of dining area, tables, and service stations
• Assist in setting up the café/restaurant before and after service
• Ensure excellent customer satisfaction throughout the guest experience
• Support team members during peak hours or events

Job Requirements

• Prior experience in hospitality or F&B is an advantage but not required (training provided)
• Friendly personality with good communication skills
• Able to work weekends or public holidays
• Friendly, energetic, and a team player
• Languages required: Basic in English and Bahasa Malaysia

Job Benefits

• Free staff accommodation
• Medical benefit
• Competitive salary and incentives
• Annual Leave, Holidays Replacement Leave, Medical Leave
• Career advancement opportunities
• Supportive work culture in a scenic environment
• Staff meals provided
• Overtime pay