Sales Associates (Part Time), IKEA Damansara

IKEA; Petaling Jaya; On-site; MYR 12,000 - 24,000; Part time

Job summary

An established industry player seeks passionate individuals for a part-time role focused on enhancing customer experiences. This position involves actively engaging with customers, understanding their needs, and providing tailored solutions to improve their homes. You will be part of a dynamic team that values communication and customer satisfaction, ensuring that the store maintains high merchandising standards. If you're enthusiastic about home furnishings and enjoy working in a fast-paced retail environment, this opportunity is perfect for you.

Qualifications

• Willing to work on shift hours, weekends, and public holidays.
• Experience in a customer-oriented business is essential.

Responsibilities

• Approach customers needing help and identify their needs.
• Ensure the area is clean, tidy, and fully stocked.

Skills

Good communication skills

Customer focus

Proactive approach

Business-minded

Education

Experience in customer-oriented business

Job description

Company Description

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my

Job Description

• To actively approach customers who you see require additional help.
• To identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• To understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• To keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• To convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
• To understand the store and department action plans. You take responsibility for your department goals and know how you contribute.
• To ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the top selling and prioritised products (e.g. overstock/overtag).
  
  

Qualifications

• Willing to work on shift hours, weekends and public holidays.
• Looking for long term part time job
• Good communications skill
• Business-minded and result-driven with a customer focus.
• Experience of working in a customer- and commercial-oriented business.
• Confident in approaching and talking to people in a proactive manner.
• Interest in people’s everyday life at home and home furnishing.
• Good personal discipline, meticulous and able to work in fast-paced retail environment.
  
  

Additional Information

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