Business Developer|Category Contract Logistics|Supply Chain Operations

IKEA; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

Join a leading company as a Business Developer in Supply Chain Operations, focusing on optimizing logistics solutions. This full-time role involves managing relationships with service providers, driving performance improvements, and ensuring compliance with standards. Located in Port Klang, Malaysia, you will play a key role in enhancing IKEA's logistics operations and contribute to business innovation.

Qualifications

• Deep industry knowledge and experience with external partners.
• Fluency in English required.

Responsibilities

• Manage business relationships with service providers.
• Identify opportunities and support cost-down initiatives.
• Develop yearly action plans with service providers.

Skills

Negotiation

Project Management

Communication

Market Intelligence

Education

University degree in logistics

University degree in economics

University degree in business administration

Job description

Company Description

About us

Supply Chain Operations is a global business unit within IKEA Supply, with over 800 co-workers connecting customers with IKEA products in a simple, affordable, and sustainable way. We deliver excellent transport and logistics solutions by optimizing replenishment, managing goods flow, sourcing and developing capacities, and securing supply quality.

Category Contract Logistics provides smart logistics solutions at the lowest cost, meeting high service, quality, safety, security, and sustainability standards, contributing to IKEA's vision and business goals. We manage outsourced logistics (warehouse) units within a dynamic, innovative, and technology-driven environment.

To expand our logistics business in South and South-East Asia, we are strengthening our team in Port Klang, Malaysia.

Job Description

About the job

Supply Chain Operations (SCO) connects our customers with IKEA products through optimized transport and logistics solutions, including replenishment, capacity planning, sourcing, and quality management.

As a Business Developer, you will ensure business objectives align with strategic directions and develop high-performing logistics service providers to meet current and future needs. Your role involves optimizing the value chain to offer better products and services at lower costs, reaching more customers.

Your key tasks include:

1. Relationship and performance: Managing business with selected service providers, developing effective relationships to ensure performance based on shared values, trust, and transparency.
2. Development of business & SPs: Challenging and supporting SPs to improve performance, competitiveness, and explore new business opportunities like innovative networks, alternative fuels, digitalization, etc.
3. SP portfolio: Identifying and proposing new SPs based on long-term needs, participating in SP classification, and guiding their development through the Service Provider Development Plan.
4. Business and cost development: Identifying opportunities, participating in tenders, and supporting cost-down initiatives to improve performance criteria.
5. Market intelligence: Keeping updated on market trends, industry developments, legal/regulatory changes, and sharing insights internally.
6. Action plan & projects: Developing yearly action plans with SPs and leading sourcing projects as applicable.
7. Compliance: Ensuring adherence to Frame Agreements, legal, security, and financial standards.
8. IKEA Ambassador: Representing IKEA externally, promoting our values and business approach.

Qualifications include deep industry knowledge, experience with external partners, negotiation and project management skills, strong communication, legal understanding, and fluency in English. A university degree in logistics, economics, or business administration, or equivalent experience, is required.

Why Join Us

We believe in you! Lead your assignment in a diverse team and partner with world-class service providers, driving business innovation.

We grow with you! Regular development conversations and support for your career growth are part of our culture.

We develop together with our partners! We listen, build relationships, and help our partners grow and reach their full potential.

Additional Information: Submit your application online with CV before May 23rd, 2025. This full-time role is based at IKEA Supply (Malaysia) Sdn Bhd Distribution Centre in Pulau Indah, Port Klang, Malaysia. You will report to the Business Development Manager, Category Contract Logistics.