Technical Support Engineer

-; Pasir Gudang; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled professional to manage field service operations and address quality issues in a dynamic environment. The role involves coordinating resources, guiding engineers, and preparing essential documentation to ensure successful project execution. If you have a strong background in piping design and project management within the oil and gas or marine sectors, this opportunity offers a chance to make a significant impact. Join a forward-thinking team where your expertise will contribute to high-quality service delivery and operational excellence.

Qualifications

• Knowledge in piping design and specifications.
• Experience in oil & gas or marine industries.

Responsibilities

• Handle shipyard feedback and investigate field failure issues.
• Guide Field Service engineers on site assignments.
• Prepare training materials and installation manuals.

Skills

Piping Knowledge

Project Management

Problem Solving

Communication Skills

Job description

JOB DESCRIPTION

JOB DESCRIPTION

1. Handle shipyard feedback and investigation on field failure issues.
2. Furnish and co-ordinate manpower & resources to attend to urgent & major issues due to product quality or installation issues at site.
3. Guide and assist Field Service engineers/service partners on their site assignments or repair works.
4. Prepare training Material take off (MTO) & installation manuals according to specification. Generate labor hour estimates to attend the repairs, modifications, survey, training & supervision.
5. Attend meeting and discussion with customer and agents on site issues.
6. Work independently and deliver results within deadline.

JOB REQUIREMENT

1. Piping Knowledge - Design, Practical & specifications
2. Engineering construction exposure in Oil & Gas or Marine; Refinery & Petro-Chemical Industries.
3. Project Management / Planning Knowledge
4. Resourceful, problem solving, good communication skill.