Agent - Air Export Operations

Expeditors; Petaling Jaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a dynamic and innovative logistics company that values its employees and fosters growth opportunities. In this role, you will ensure compliance with operational standards while assisting in air export processes. Your expertise in export compliance and document auditing will be crucial as you maintain communication with customers and vendors. With a strong emphasis on training and personnel development, this position offers a chance to build a rewarding career in the logistics industry. If you thrive in a fast-paced environment and are eager to contribute to a global community, this is the perfect opportunity for you.

Benefits

Group Medical Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

Qualifications

• Proficient in MS Office and Lotus Notes with typing speed of 30 wpm.
• Knowledge of Export Compliance and documentation requirements.

Responsibilities

• Ensure daily functions comply with internal Operational Process Standards.
• Assist Air Export Agents with document gathering and filing.

Skills

Export Compliance

Document Auditing

Communication Skills

Adaptability

Problem Solving

Education

DG Certification

Compliance Certifications

Tools

MS Office

Lotus Notes

ETMS

EXPO

CFIT systems

Job description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

• Ensure all daily functions will be completed within the guidelines set forth by Expeditors internal Operational Process Standards.
• Assist others in their duties with all Air Export accounts.
• Able to provide customers with status on shipments by using ETMS, EXPO and destination CFIT systems.
• Audit documents for export compliance information and obtain missing information from customer.
• Generate and maintain an active channel of communication between customers and vendors.
• Able to setup file for processing including validating credit, obtaining complete documents, and working with destination on necessary approvals.
• Assist Air Export Agents and Airline Specialists with the gathering and pouching of documents
  • Must understand destination specific documentation requirements.
  • Gathers required documents and secures them (pouches) as per expectations.
• Able to file EEI, process HAWB, and invoice accurately.
• Needs to be able to read client specific operating procedures and successfully execute upon them.
• Assist Air Export Agents with providing updates and alerts to clients regarding their shipments.

Qualifications

• Fully proficient with various software applications (i.e. MS Office, Lotus Notes).
• Typing - 30 wpm and 10-key by touch.
• Able to identify opportunities for improvement, suggest such opportunity to management and develop the procedure necessary to implement.
• DG Certification Required.
• Easily adapt to change and function efficiently in a high stress environment.
• Compliance certifications required to perform required duties obtained and maintained.
• An intimate understanding of Export Compliance.
• General Airline/Logistics Knowledge.

Additional Information

Expeditors offers excellent benefits:

• Group Medical Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Growth opportunities within the company.
• Employee Referral Program Bonus.