Strategic Operations Manager – Global Initiatives

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading multinational in the financial services industry seeks a Strategic Operations Manager to enhance operational effectiveness and drive strategic initiatives. This role offers high visibility and requires collaboration with global teams, making it ideal for candidates with a consulting or strategic operations background.

Qualifications

• 5–10 years of experience in strategy, operations, or project management.
• Experience in consulting, insurance, or financial services.

Responsibilities

• Collaborate with leaders to track business performance and recommend improvements.
• Lead strategic projects aimed at process improvement and cost optimization.

Skills

Analytical Mindset

Communication

Presentation Skills

Organizational Skills

Tools

Microsoft Excel

PowerPoint

Power BI

Tableau

Job description

Strategic Operations Manager – Global Initiatives

Our client, a leading multinational in the financial services industry, is seeking a Strategic Operations Manager to join their global operations team. This newly created role offers high visibility and the opportunity to work directly with regional and senior leadership. The successful candidate will drive strategic initiatives, enhance operational effectiveness, and support data-driven decision-making across markets.

This is an excellent opportunity for someone with a consulting or strategic operations background, who is looking to apply their skills in a dynamic, international environment.

Key Responsibilities:

1. Collaborate with global and regional leaders to track business performance, identify operational gaps, and recommend improvements.
2. Coordinate and execute cross-functional initiatives, working closely with departments across multiple geographies.
3. Lead or support strategic projects aimed at process improvement, cost optimization, and governance enhancements.
4. Compile and analyze operational and performance data to provide actionable insights and influence strategic decisions.
5. Prepare executive-level presentations and briefing materials for senior leadership and internal stakeholders.
6. Ensure timely delivery of project milestones, while maintaining high standards in execution and communication.

Candidate Profile:

1. 5–10 years of experience in strategy, operations, or project management, preferably in consulting, insurance, or financial services.
2. Strong analytical mindset; able to work with data, identify trends, and draw insights to support business recommendations.
3. Proven ability to manage multiple priorities and deliver outcomes in a fast-paced, matrixed environment.
4. Exceptional communication and presentation skills, with confidence preparing materials for senior stakeholders.
5. Highly organized, detail-oriented, and capable of driving initiatives independently.
6. Comfortable working with global teams across time zones; experience in virtual collaboration is a plus.
7. Proficient in Microsoft Excel and PowerPoint; familiarity with tools like Power BI or Tableau is an advantage.

Additional Information

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an operations manager?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?

What can I earn as an Operations Manager?