Housekeeping Manager (4-Star Hotel)

Ideal Reliance Sdn. Bhd.; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Manager/Assistant Manager to lead their housekeeping team. This role involves overseeing daily operations, ensuring exceptional cleanliness standards, and collaborating with management to enhance service quality. The ideal candidate will have over 7 years of hands-on experience in housekeeping management, demonstrating strong leadership and organizational skills. This position offers a chance to work in a vibrant environment with a focus on operational excellence and continuous improvement. If you're passionate about hospitality and have a keen eye for detail, this opportunity is perfect for you.

Benefits

Performance Bonus

Free Meals

Medical Reimbursement

Qualifications

• 7+ years of housekeeping management experience in hospitality.
• Strong leadership and organizational skills are essential.

Responsibilities

• Oversee daily operations of housekeeping staff and manage performance.
• Ensure cleanliness of the building, equipment, and rooms.

Skills

Leadership Skills

Organizational Skills

Problem-Solving Skills

Communication Skills

Attention to Detail

Job description

OUR CLIENT is a highly rated polished all-suite hotel with features such as an outdoor infinity pool, a trendy cafe & rooftop rainforest garden. In line with their desire for continuous service & operational improvements, they are looking for an experienced Housekeeping Manager/Asst. Manager with strong leadership abilities to take on responsibility for the level of excellence in the cleaning of hotel rooms, laundering bed linen and maintaining furnishings and other equipment in hotels.

Compulsory Experience

At least 7 years’ hands-on housekeeping management experience in the hospitality field or equivalent.

What You Will Do

1. Overseeing the daily operations of housekeeping staff including hiring, training, scheduling, and evaluating performance.
2. Overseeing the cleanliness of the building, equipment and rooms.
3. Collaborating with other managers to develop department budgets and plans for growth or change within their organization.
4. Preparing schedules, assigning tasks and setting deadlines for staff.
5. Managing the inventory of cleaning supplies and equipment, ordering supplies as needed, and maintaining records of supplies used.
6. Reviewing employee work performance to ensure that it meets standards of quality and efficiency.
7. Conducting regular inspections of work areas to ensure that they are clean and safe, and coordinating with facility managers to ensure that housekeeping staff have access to supplies and equipment they need to do their jobs efficiently.

What You Need:

1. At least 7 years’ hands-on housekeeping management experience in the hospitality field or equivalent.
2. Demonstrated excellent organizational skills and problem-solving skills.
3. Leadership ability and able to work effectively with all levels of staffing.
4. Strong and proven understanding in industry best practices and SOPs e.g. acute awareness of government regulations and environmental, health and security standards.
5. Attention to detail but also the ability to see the implications for the bigger picture.
6. Effective verbal and written communication skills in both English & Bahasa Malaysia. Added advantage for those with Mandarin language competency.

What's On Offer:

Offered Salary: Up to RM 6,000

Working hours: 40 hours per week

Type: Permanent

Offered Benefits: Performance Bonus, Free meals, Medical reimbursement and more!