Executive, Corporate Trust Group Operation

Pacific Trustees Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the trust industry is seeking an Executive for the Corporate Trust Group Operation. This role involves operational support, client service management, compliance support, and team leadership. The ideal candidate will have a Bachelor’s degree and at least 3 years of relevant experience. Strong communication and organizational skills are essential for ensuring efficient operations and compliance with regulatory requirements.

Qualifications

• Minimum 3 years of experience in operations, preferably in the Institutional/Corporate Trust industry.
• Strong understanding of compliance and regulatory requirements.

Responsibilities

• Assist in servicing Institutional/Corporate Trust clients.
• Support the development and implementation of operational policies.
• Ensure compliance with all relevant laws and regulations.

Skills

Organisational Skills

Time Management

Communication

Detail-oriented

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Finance

Bachelor’s degree in Law

Tools

Microsoft Office

Data Management Systems

Job description

Executive, Corporate Trust Group Operation

We are seeking a Executive - Corporate Trust Group Operation to assist in processing operational efficiency and ensuring compliance with regulatory requirements. As the Executive - Corporate Trust Group Operation, you will play a crucial role in supporting our day to day operations.

Responsibilities:

Operational Support:

• Assist in servicing Institutional/Corporate Trust clients, including:
  • Corporate Bonds/ Sukuk
  • Facility/Security Agent
  • Collective Investment Scheme - Private Mandate, Wholesale Fund, Fixed income Fund, Unit Trust Fund & etc.
  • REITs
  • Custodian Trustee - P2P, DIM, E-wallet, ECF & etc.
  • Escrow Agent
  • Trust Funded - Employee Share Option Scheme/Share Grant Plan
  • Share Trustee
• Support the development, implementation, and enhancement of operational policies, procedures, and controls to ensure efficient operations.
• Monitor operational performance and identify areas for improvement.
• Ensure adherence to internal policies and regulatory requirements.

Client Service Management:

• Assist in overseeing the delivery of high-quality client service to ensure client satisfaction.
• Address client inquiries, concerns, and complaints promptly and professionally.
• Help establish and maintain strong relationships with clients, providing support and guidance as needed.

Compliance Support:

• Ensure compliance with all relevant laws, regulations, and guidelines governing trust companies.
• Monitor regulatory changes and update internal policies and procedures accordingly.
• Conduct periodic compliance reviews to ensure adherence to regulatory requirements.
• Assist in identifying, assessing, and mitigating operational risks.
• Implement risk management strategies and controls to minimize risk exposure.
• Monitor and report on key risk indicators and incidents.

Team Support and Leadership:

• Provide support and direction to the operations team.
• Help set clear objectives and expectations for team members.
• Foster a positive and collaborative work environment, promoting teamwork and professional development.
• Assist in managing operational budgets and expenses effectively.
• Monitor financial performance and implement cost-saving measures where necessary.
• Ensure accurate and timely financial reporting.

Technology and Systems Management:

• Support the implementation and maintenance of technology solutions and systems.
• Identify opportunities to leverage technology to improve operational efficiency and client service delivery.
• Ensure data security and integrity.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Law or a related field.
• Minimum 3 years of experience in operations, preferably in the Institutional/ Corporate Trust industry.
• Strong understanding of compliance and regulatory requirements.
• Excellent organisational and time management skills.
• Proficiency in Microsoft Office suite and data management systems.
• Ability to communicate effectively with internal and external stakeholders.
• Detail-oriented with a focus on accuracy and efficiency.
• Experience in handling bank accounts and regulatory reporting is a plus.

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Your application will include the following questions:

Which of the following types of qualifications do you have? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following languages are you fluent in? Are you willing to undergo a pre-employment background check? How much notice are you required to give your current employer? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have as a Trust Administrator?

Pacific Trustees Group International is a vibrant regional player in the trust industry with operations in Malaysia, Labuan and Singapore. Pacific Trustees Berhad (PTB), a member of the Pacific Trustees Group International, has over 29 years of diverse expertise in providing a broad range of institutional, private and Islamic trust services.

PTB was incorporated on 21 September 1994 under the Companies Act 1965 and registered as a Trust Company under Section 4 of the Trust Companies Act 1949. We are therefore authorized to provide the full complement of trust services to both individuals and corporations. As a Bond Trustee registered with Securities Commission Malaysia, we are also empowered to act as Trustee for Unit Trust Funds and Real Estate Investment Trust.

Pacific Trustees Group International is a vibrant regional player in the trust industry with operations in Malaysia, Labuan and Singapore. Pacific Trustees Berhad (PTB), a member of the Pacific Trustees Group International, has over 29 years of diverse expertise in providing a broad range of institutional, private and Islamic trust services.

PTB was incorporated on 21 September 1994 under the Companies Act 1965 and registered as a Trust Company under Section 4 of the Trust Companies Act 1949. We are therefore authorized to provide the full complement of trust services to both individuals and corporations. As a Bond Trustee registered with Securities Commission Malaysia, we are also empowered to act as Trustee for Unit Trust Funds and Real Estate Investment Trust.

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