Barista

Glimbite Holdings Sdn Bhd; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading beverage company is seeking a dedicated team member to prepare signature teas and provide exceptional customer service. This role involves beverage preparation, maintaining store operations, and ensuring compliance with health and safety standards. The ideal candidate is passionate about tea, enjoys working in a team, and is adaptable to a fast-paced environment. Opportunities for training in China and career development are available.

Benefits

Staff purchase privileges

Medical insurance

On-the-job training

Opportunity to be trained in China

Monthly performance bonus

Festival gifts

Company contributions to EPF, SOSCO, EIS

Career development opportunities

Friendly team environment

Qualifications

• Fresh graduates are welcome to apply.
• Ability to work in a fast-paced environment.

Responsibilities

• Prepare and serve beverages according to company standards.
• Provide excellent customer service and handle inquiries.
• Maintain cleanliness and organization of the workspace.

Skills

Customer Service

Attention to Detail

Team Collaboration

Education

SPM/Certificate in Hospitality

Job description

Job Responsibility

1. Beverage Preparation
   • Prepare and serve Heytea's signature tea and beverages according to company recipes and standards.
   • Ensure accuracy and consistency in beverage preparation and presentation.
2. Customer Service
   • Provide excellent customer service by greeting and engaging with customers in a friendly manner.
   • Recommend beverages and menu items based on customers' preferences.
   • Handle customer inquiries and resolve complaints professionally and efficiently.
3. Store Operations
   • Maintain cleanliness and organization of the workspace, equipment, and customer areas.
   • Assist with opening and closing procedures, including stock replenishment and preparation.
   • Monitor inventory levels and notify the supervisor of any shortages.
4. Team Collaboration
   • Work closely with team members to ensure smooth daily operations.
   • Support colleagues during busy periods and assist with other tasks as needed.
5. Compliance & Safety
   • Follow health, safety, and hygiene standards to ensure a safe working environment.
   • Adhere to Heytea’s Standard Operating Procedures (SOPs) and quality assurance guidelines.

Job Requirements

• SPM/Certificate or higher in hospitality, F&B, or a related field.
• Fresh graduates are welcome to apply.
• Able to converse in English, Bahasa Malaysia, and Mandarin.
• Prior experience as a barista or in the F&B industry is an advantage but not mandatory.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent customer service and interpersonal skills.
• Basic knowledge of F&B operations and equipment handling.
• Passionate about tea and beverages with a strong desire to learn and grow.
• Friendly, positive, and able to work well in a team.
• Flexible and willing to work shifts, weekends, and public holidays.
• Adaptable to Heytea’s corporate culture and standards.

Job Benefits

• Staff purchase privileges on all products, including festive merchandising.
• Medical insurance.
• On-the-job training.
• Opportunity to be trained in China.
• Monthly performance bonus.
• Festival gifts.
• Company contributions to EPF, SOSCO, EIS.
• Career development opportunities.
• Friendly team environment.