Customer Service Executive

Opulent; George Town; On-site; MYR 30,000 - 45,000; Full time

Job description

Responsibilities:

1. Act as the key window toward customer for Feedback, Quotation and Order Management.

2. Accepting customer PO and process it accordingly on time. Work with internal team deliver out the order as per customer requirements.

3. Assist reporting Manager to process RFQ with the objective Quote to Win.

4. Work proactive to accomplish assigned KPIs which included but not limited to:

· On time delivery of order

· Quotation Winning Rate

· Customer Liability Management

· Revenue growth of assigned account.

5. Generate and publish report on time.

6. Work with team member and other functional team to fulfill customer requirement.

7. Prepare sales kit or presentation slides when required.