Assistant Data Analyst

AIMS Data Centre; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Facilities Data Analyst cum Administrator to manage critical facilities information and analyze data at their Data Centre. This role involves updating databases, conducting audits, and preparing performance reports to ensure data accuracy and timely submissions. Ideal candidates will possess strong analytical skills and be proficient in Microsoft Office. Join a dynamic team where your contributions will enhance operational efficiency and customer satisfaction in a fast-paced environment.

Qualifications

• At least STPM, Diploma, or Bachelor's degree with two years of experience.
• Detail-oriented with good data interpretation skills.

Responsibilities

• Manage and update the internal Facilities database and Job Order ticketing portal.
• Prepare and update monthly data centre performance reports for clients.

Skills

Data Analysis

Microsoft Excel

HVAC Knowledge

Organizational Skills

Interpersonal Skills

Analytical Skills

Education

STPM

Diploma

Bachelor's Degree

Tools

Microsoft Word

Microsoft PowerPoint

Job description

Facilities Data Analyst & Administrative Support

Join our team as a Facilities Data Analyst cum Administrator at our Data Centre, where you'll manage critical facilities information, analyze data, and compile customer reports to meet challenging requirements and timelines.

Your Responsibilities:

1. Manage and update the internal Facilities database and Job Order ticketing portal regarding customers’ equipment rack energy utilization, ensuring data accuracy through regular verification and stakeholder communication.
2. Consolidate and verify data from HVAC monitoring systems to prevent disputes and address issues promptly.
3. Conduct data centre equipment rack audits and site inspections to maintain data accuracy.
4. Prepare and update monthly data centre performance reports for clients and management, ensuring timely submission.
5. Provide monthly equipment energy utilization reports to the Billing Department, verifying accuracy to avoid disputes and adhere to SLAs.
6. Supply equipment power utilization data as required for contract renewals and power allocation revisions.
7. Manage Job Order ticketing related to customer inquiries and equipment rack activation/termination requests, maintaining accurate database updates.
8. Monitor and update equipment rack labels, power circuits, and consumption readings in the Building Management System, reporting anomalies for rectification.
9. Collaborate with data centre personnel to analyze issues and propose solutions using data analytics.
10. Handle administrative tasks such as PR/PO, invoicing, documentation, and record-keeping for audit purposes.
11. Assist in filing and consolidating maintenance and service reports.
12. Perform other administrative duties as assigned by your supervisor.

Qualifications and Skills:

• At least STPM, Diploma, Bachelor's degree, or relevant qualification with two years of experience; fresh graduates are welcome.
• Knowledge of M&E systems and HVAC operations is a plus.
• Proficient in Microsoft Excel, Word, PowerPoint (intermediate or above).
• Detail-oriented, organized, and insightful with good data interpretation skills.
• Strong analytical skills with the ability to identify root causes.
• Resourceful, proactive, and able to work under pressure independently.
• Effective team player with good interpersonal skills.
• Full-time position based in Kuala Lumpur, with support to Cyberjaya as needed.

Additional Information:

Update your profile with your expected salary and answer the application questions regarding work rights, qualifications, and Microsoft Office experience to enhance your application.