Lazada - Billing and Claims Analyst

Jobstreet Malaysia; Subang Jaya; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual for a 3-month renewable contract role. This position involves reconciling invoices, resolving shipping disputes, and supporting process improvements. The ideal candidate will possess strong communication skills in English and Bahasa Malaysia, along with proficiency in Microsoft Office. You will collaborate with internal teams and 3PL partners to enhance operational efficiency. If you are a proactive individual eager to contribute to a dynamic environment, this opportunity is perfect for you.

Qualifications

• Minimum 1 year of relevant working experience.
• Fresh graduates are encouraged to apply.

Responsibilities

• Reconcile 3PL invoices for timely payments.
• Analyze and report on invoice discrepancies.

Skills

Communication Skills

Attention to Detail

Data Entry

Basic Data Analysis

Education

Diploma in Business Administration

Degree in Finance

Tools

Microsoft Office

Job description

Tenure: 3 Months Contract (Renewable based on Performance)

Location: Puchong, Selangor

Job Descriptions:

1. Reconcile 3PL invoices and claims to ensure timely and accurate payments for Malaysia and Singapore.
2. Resolve shipping fee disputes based on contractual terms and monitor claim aging for timely remittance.
3. Analyze and report on invoice, claims, and billing data; highlight discrepancies and support process improvements.
4. Maintain trackers, summaries, and prepare materials for monthly and quarterly reviews.
5. Conduct weekly PNR checks to ensure valid proof of delivery/pickup and manage penalty enforcement for non-compliance.
6. Collaborate with internal teams and 3PL partners to address recurring issues and support daily inquiries from Customer Care.

Job Requirements:

1. Diploma or Degree in Business Administration, Finance, or related fields.
2. Minimum 1 year of relevant working experience.
3. Excellent communication skills in English and Bahasa Malaysia, both written and spoken.
4. Strong attention to detail and ownership of end-to-end processes.
5. Professional, presentable, and confident in stakeholder engagement.
6. Familiar with data entry and basic data analysis.
7. Proficient in Microsoft Office applications.
8. Fresh graduates are encouraged to apply.
9. Only shortlisted applicants will be notified.

Additional Information:

How do your skills match this job? Sign in and update your profile to get insights.

Your application will include questions about your expected salary, qualifications, notice period, and familiarity with accounting tasks.

Please include any relevant details if you find this job ad to be fraudulent, misleading, or discriminatory.

Featured Jobs:

• Financial Analyst - Contract Management (Billing) at CBRE
• Administrative Assistant at SFAI MALAYSIA
• Pekat Group of Companies in Kota Damansara, Selangor

Find all the information and tips you need on career advice.